Office In A Box
- Terms and Conditions for Email Service
1.1 Definition and Interpretation
1.1.1 In this Service Specific Terms and Conditions, the following words and expressions shall have the following meaning :-
1.1.1.1 "Customer Domain Names" means the names of the domains through which we provide the Service(s);
1.1.1.2 "Email" means any SMTP message sent or received via the Services;
1.1.1.3 "Email Addresses" means the addresses at which you will receive and send Emails, which may be created by you as part of the Services; and
1.1.1.4 "Services" refer to the Email Service provided by StarHub Ltd (Reg. No. 199802208C) as well as any associated or ancillary services and products which we may provide to you;
1.2 Minimum Period of Service
1.2.1 Unless otherwise stated, the Minimum Period of Service is 24 months from the date on which your Email account is first activated.
1.2.2 Upon expiry of the Minimum Period of Service, your subscription to the Services shall renew automatically for successive periods of 12 months each unless otherwise terminated in accordance with the provisions of this Agreement.
1.3 Charges
1.3.1 You shall be liable to pay a recurring subscription fee for the Service at prescribed rate(s). You will be billed in advance for the subscription fees at monthly intervals or such intervals as may be approved by us, unless you elect to pre-pay the subscription fees. You will be subject to a standard late payment fee if payment is not made by the relevant payment due date.
1.3.2 Charges for the Services may be billed together with such other services as we may provide to you.
1.3.3 Besides the Charges, you shall pay such activation, provision and other fees and charges as we may impose from time to time.
1.3.4 The Charges for the Services do not include any mobile data, broadband or any other data or transmission fees or charges that you may incur in accessing or using the Services.
1.4 User Names, Passwords and Email Addresses
1.4.1 Your user names, passwords and Email Addresses are subject to our approval, at our absolute discretion.
1.4.2 We reserve the right to refuse, change and cancel such user names, passwords and Email Addresses as we deem fit at our absolute discretion.
1.4.3 Without prejudice to the generality of the foregoing, we reserve the right to refuse, change and cancel user names, passwords and Email Addresses which are unavailable, obscene, insulting, inappropriate or objectionable.
1.4.4 Once your subscription to the Services and/or your account is terminated, we may assign your user name, password and Email Address(es) to another customer and you may not be assigned your former user name, password and Email Address even if you reactivate your subscription and account.
1.4.5 You will not have any rights to the user names and passwords as we may assign to you, and Email Addresses as may be created by you, except for the sole purpose of using the Services in accordance with the terms and conditions governing your use of the Services. You cannot attempt or agree to sell or transfer these user names, passwords or Email Addresses to anyone else. You must not apply or try to apply for registration of these user names, passwords or Email Addresses, whether as trademarks or any other intellectual property or otherwise, whether on their own or together with any word, number or mark.
1.4.6 We may, for commercial, operational or technical reasons or compliance with any legal requirement or requirement of the relevant Regulatory Authority or other authority, withdraw or change the Domain Names and/or any user names, passwords or Email Addresses allocated or used to you. However, we will endeavour to give you reasonable notice in this event.
1.4.7 You shall take all such steps as may be necessary to ensure that you have the right to use the Customer Domain Names, including registering (and maintaining the validity of such registrations) the Customer Domain Names with the relevant registries/authorities.
1.4.8 Upon our request, you shall produce to us such evidence of your right to use the Customer Domain Names as we may require.
1.5 Your Responsibilities
1.5.1 You are responsible for the use of the Services under your account(s) and for any Content disseminated through your account(s).
1.5.2 If you are using a third party's communication services or Equipment to access the Services, you must obtain that party's permission before you use the services or Equipment.
1.5.3 You are required to :-
1.5.3.1 provide accurate and complete information to us and inform us immediately of any changes in any particulars or information given to us in your application for the Services including but not limited to any changes in address and/or contact particulars;
1.5.3.2 continue to be responsible for and pay all Charges relating to the period of any suspension, interruption or loss of the Services whether or not due to your request or resulting from your default and any disconnection and/or re-connection Charges;
1.5.3.3 comply with all applicable laws, rules and regulations and any requirements or restrictions which we may or other Service Providers may impose on the use of the Services or any telecommunications system and Equipment;
1.5.3.4 comply with all instructions, notices or directions issued by us; and
1.5.3.5 take all reasonable steps to prevent fraudulent, improper or illegal use of the Services.
1.5.4 You must not use or allow any part of the Services to be used :-
1.5.4.1 to transmit or post any Content which may be defamatory, offensive, indecent, objectionable or illegal, or which may cause annoyance, harassment, irritation, inconvenience or anxiety to anyone. This includes transmitting or posting "junk mail", "spam", "chain letters", "solicitations" (commercial or non-commercial) or distributing mail to any party who has not given permission to be included in the distribution;
1.5.4.2 to transmit or post any Content which may give rise to civil liability or otherwise violate any applicable laws, rules or regulations;
1.5.4.3 to transmit any Content that contains viruses, worms, trojan horses, time bombs, cancelbots or any other harmful, damaging or destructive programs;
1.5.4.4 to make or attempt any unauthorised access to any part or component of the Services, the Network or any third party systems or networks to which you can connect through the Services directly or otherwise;
1.5.4.5 to disrupt the various networks that are connected to the Services or violate the regulations, policies or procedures of such networks;
1.5.4.6 to collect and/or disseminate information about others or their email addresses without their consent;
1.5.4.7 for any fraudulent, illegal or improper purposes or to violate anybody's rights or in any way which may affect other users' enjoyment of or access to any Service or cause annoyance, harassment, irritation, inconvenience or anxiety to anyone;
1.5.4.8 in any manner or for any purpose which may constitute a violation or infringement of the rights of any party including but not limited to their intellectual property or confidentiality rights; and
1.5.4.9 to be resold or otherwise provided to third parties without our prior written consent, whether for profit or not.
1.5.5 You must not use or allow any part of the Services to be used for any activity which would or is likely to :-
1.5.5.1 generate Network traffic in excess of reasonable and normal usage;
1.5.5.2 cause congestion to the Network;
1.5.5.3 cause a situation whereby other users are affected in their enjoyment and/or use of the Services; and/or
1.5.5.4 cause any disruption, interference, interruption or degradation in the Network on the Services that we operate over the Network.
You acknowledge and agree that the restrictions contained in this paragraph are considered reasonable and necessary for the operation, management and maintenance of the Network. Nevertheless, if any of the restrictions, if taken together or separately, are held to be void or invalid for any reason, but would be held to be valid or effective if any part of its wording were deleted, that restriction shall apply with such deletions or amendments as may be necessary to make it valid and effective.
1.6 Content
1.6.1 We reserve the right to access and monitor the Content accessed, transmitted or created through or using the Services to the extent necessary to maintain security, public order or ensure compliance with the relevant terms and conditions, laws and regulations.
1.6.2 You are advised to back-up all important Emails, Content, contact information, files and other data. We will not be responsible for any corruption, loss or deletion of your Emails, Content, contact information, files and other data.
1.6.3 We reserve the right to delete or purge the Content, your Emails, contact information, files and any other data contained in or accessed through the Services upon the termination of your subscription to the Services and/or your account.
1.7 Equipment and Software
1.7.1 You are responsible for ensuring that your computer, laptop equipment, handheld devices and other related accessories and all equipment and software used by you meet the Service's minimum system requirements as may be stipulated by us, and that they are compatible and may properly function and operate with the Services and any Software which we may provide to you. You acknowledge and accept that certain devices, equipment, accessories and software are not compatible with or supported by the Services and Software. We will not be liable for any Equipment or Service failure or performance degradation resulting from the non-compliance of such requirements as stipulated by us from time to time.
1.7.2 You acknowledge and agree that it is your responsibility to back up all data, software, files and other information stored on your computer disks, storage devices and/or drives before you use the Services and Software.
1.8 Indemnity
1.8.1 You must indemnify us, our Affiliates, employees, directors, agents and service providers against all claims, damages, losses and liabilities resulting from your use of the Services, your negligence, omission, act or breach of this Agreement.
1.9 Liability
1.9.1 The Services and Software are provided on an "as is" and "as available" basis and you agree that:
1.9.1.1 your use the Services and Software or rely on any Content obtained through the Services and Software at your sole risk. We expressly disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement, to the fullest extent allowed by law. No advice or information whether oral or written, obtained by you from us or through the Services or Software will create any warranty not expressly set out in this Agreement.
1.9.1.2 we will not be held responsible for any interruption, disruption to or deterioration in the quality, reliability or accuracy of the Services or any technical issue which may arise from or in relation to any Equipment, hardware or any software that you may use to access the Services or Software.
1.9.1.3 we will not be held responsible for any failure, loss/lack of function or performance degradation in any application, computer, laptop equipment, handheld device or other equipment or software used by you as a result of or in the course of your access to or use of the Services or Software.
1.9.1.4 we will not be held responsible for any loss, alteration, or corruption of any data, files, information and/or software as a result of or in the course of your access to or use of the Services or Software.
1.9.1.5 we will not be held responsible for any viruses, worms, trojan horses, time bombs, cancelbots or any other harmful, damaging or destructive programs which may be transmitted to or downloaded onto your computer, laptop equipment, handheld devices or any equipment or software used by you, as a result of or in the course of your access to or use of the Services or Software.
1.9.2 If you are dissatisfied with the Service or with any of the terms and conditions of this Agreement, your sole and exclusive remedy would be to discontinue accessing and using the Service or terminate the Service according to this Agreement.
1.10 Ending the Service
1.10.1 Without prejudice to the rights we may have against you under the provisions of this Agreement, unless otherwise agreed in writing by you and us, you may terminate the Agreement by giving us one (a) month's prior written notice.
1.10.2 If you give us notice that ends during the Minimum Period of Service, an early termination Charge equivalent to the aggregate of the monthly recurring charges for the remaining unfulfilled Minimum Period of Service would be imposed on you and paragraph 1.10.3 below would apply.
1.10.3 If the Service is terminated, the following sums will upon termination become immediately due and payable to us:
1.10.3.1 all sums (including late payment charges), due, accruing due or payable to us in respect of the Service;
1.10.3.2 if applicable, all sums (including late payment charges) due, accruing due or payable to us in respect of the Service and the Equipment up to the expiry of any instalment scheme that may be offered by us, and any early termination charge payable for terminating the Service within the Minimum Period of Service which you are obliged to maintain the validity of the aforesaid instalment scheme.
1.10.4 The termination of this Agreement will not affect any accrued rights or remedies of either party against the other party.
1.11 Additions, Changes & Cancellations
1.11.1 We may from time to time withdraw, suspend or change the Services or any part thereof, including the Domain Names, the storage size of your mailbox and any other features or functions of the Services.
1.11.2 We may, from time to time, provide new functions and features to you at such additional fees or charges as we may decide.
1.11.3 Your use of the Services is subject to the StarHub General Terms and Conditions as well as other Service Specific Terms and Conditions governing the Services, including the terms and conditions set out herein and StarHub's Acceptable Use Policy ("AUP"), which is incorporated by reference and may be amended from time to time by us at our sole discretion. We reserve the right to amend the StarHub General Terms and Conditions as well as other Service Specific Terms and Conditions governing the Services, including the terms and conditions set out herein (including pricing) at any time and without notice. You agree that the display of the revised Terms and Conditions (including the Service Specific Terms and Conditions) and the revised AUP on our website will constitute notice of the changes. You continued use of the Services will constitute acceptance of the changes and this Agreement.
1.12 You shall abide by and comply with all such terms and conditions as may be imposed by any third party service providers whom we may engage or work with to provide you with the Services.
1.13 In the event of any inconsistencies between the other Service Specific Terms and Conditions governing the Services and the terms and conditions set out herein, the latter shall prevail. Save where expressly stated otherwise, the words contained herein shall have the same meanings as those assigned to them in the StarHub General Terms and Conditions and the relevant Service Specific Terms and Conditions, as may be appropriate.
- Terms and Conditions for Web Hosting
2.1 Definition and Interpretation
2.1.1 In this Service Specific Terms and Conditions, the following words and expressions shall have the following meaning :-
2.1.1.1 "Domain Names" means the names of the domains through which we provide the Service(s);
2.1.1.2 "Services" refer to the Web Hosting Service provided by StarHub Ltd (Reg. No. 199802208C) as well as any associated or ancillary services and products which we may provide to you, including but not limited to the Signature (Unix) Shared Hosting service.
2.2 Minimum Period of Service
2.2.1 Unless otherwise stated, the Minimum Period of Service is 24 months from the date on which your hosting account is first activated.
2.2.2 Upon expiry of the Minimum Period of Service, your subscription to the Services shall renew automatically for successive periods of 12 months each unless otherwise terminated in accordance with the provisions of this Agreement.
2.3 Charges
2.3.1 You shall be liable to pay a recurring subscription fee for the Service at prescribed rate(s). You will be billed in advance for the subscription fees at monthly intervals or such intervals as may be approved by us, unless you elect to pre-pay the subscription fees. You will be subject to a standard late payment fee if payment is not made by the relevant payment due date.
2.3.2 Charges for the Services may be billed together with such other services as we may provide to you.
2.3.3 Besides the Charges, you shall pay such activation, provision and other fees and charges as we may impose from time to time.
2.3.4 The Charges for the Services do not include any mobile data, broadband or any other data or transmission fees or charges that you may incur in accessing or using the Services.
2.4 Your Responsibilities
2.4.1 You are responsible for the use of the Services under your account(s) and for any Content disseminated through your account(s).
2.4.2 If you are using a third party's communication services or Equipment to access the Services, you must obtain that party's permission before you use the services or Equipment.
2.4.3 You are required to :-
2.4.3.1 provide accurate and complete information to us and inform us immediately of any changes in any particulars or information given to us in your application for the Services including but not limited to any changes in address and/or contact particulars;
2.4.3.2 continue to be responsible for and pay all Charges relating to the period of any suspension, interruption or loss of the Services whether or not due to your request or resulting from your default and any disconnection and/or re-connection Charges;
2.4.3.3 comply with all applicable laws, rules and regulations and any requirements or restrictions which we may or other Service Providers may impose on the use of the Services or any telecommunications system and Equipment;
2.4.3.4 comply with all instructions, notices or directions issued by us; and
2.3.4.5 take all reasonable steps to prevent fraudulent, improper or illegal use of the Services.
2.4.4 You must not use or allow any part of the Services to be used :-
2.4.4.1 to transmit or post any Content which may be defamatory, offensive, indecent, objectionable or illegal, or which may cause annoyance, harassment, irritation, inconvenience or anxiety to anyone. This includes transmitting or posting "junk mail", "spam", "chain letters", "solicitations" (commercial or non-commercial) or distributing mail to any party who has not given permission to be included in the distribution;
2.4.4.2 to transmit or post any Content which may give rise to civil liability or otherwise violate any applicable laws, rules or regulations;
2.4.4.3 to transmit any Content that contains viruses, worms, trojan horses, time bombs, cancelbots or any other harmful, damaging or destructive programs;
2.4.4.4 to make or attempt any unauthorised access to any part or component of the Services, the Network or any third party systems or networks to which you can connect through the Services directly or otherwise;
2.4.4.5 to disrupt the various networks that are connected to the Services or violate the regulations, policies or procedures of such networks;
2.4.4.6 to collect and/or disseminate information about others or their email addresses without their consent;
2.4.4.7 for any fraudulent, illegal or improper purposes or to violate anybody's rights or in any way which may affect other users' enjoyment of or access to any Service or cause annoyance, harassment, irritation, inconvenience or anxiety to anyone;
2.4.4.8 in any manner or for any purpose which may constitute a violation or infringement of the rights of any party including but not limited to their intellectual property or confidentiality rights; and
2.4.4.9 to be resold or otherwise provided to third parties without our prior written consent, whether for profit or not.
2.4.5 You must not use or allow any part of the Services to be used for any activity which would or is likely to :-
2.4.5.1 generate Network traffic in excess of reasonable and normal usage;
2.4.5.2 cause congestion to the Network;
2.4.5.3 cause a situation whereby other users are affected in their enjoyment and/or use of the Services; and/or
2.4.5.4 cause any disruption, interference, interruption or degradation in the Network on the Services that we operate over the Network.
You acknowledge and agree that the restrictions contained in this paragraph are considered reasonable and necessary for the operation, management and maintenance of the Network. Nevertheless, if any of the restrictions, if taken together or separately, are held to be void or invalid for any reason, but would be held to be valid or effective if any part of its wording were deleted, that restriction shall apply with such deletions or amendments as may be necessary to make it valid and effective.
2.5 Shared Business Services
2.5.1 You acknowledge and agree that the Services are to be used solely for reasonable legitimate web hosting and e-mail hosting purposes deemed suitable in a shared server environment ("Legitimate Web-Hosting Purposes") and that uses other than Legitimate Web-Hosting Purposes ("Non-Legitimate Web-Hosting Purposes") are not allowed under this Agreement. We shall have the sole discretion in determining whether your usage of the Services constitutes Legitimate or Non-Legitimate Web-Hosting Purposes.
2.5.2 For the purpose of this Agreement :-
2.5.2.1 "Legitimate Web-Hosting Purposes" includes, but is not limited to, reasonable standards based on average use by a typical customer at the applicable plan level and may include maintenance of e-mail, HTML files, XML files, imbedded images such as JPEG or GIF etc, scripts such as PERL or PHP, etc.; and
2.4.2.2 "Non-Legitimate Web-Hosting Purposes" includes, but is not limited to, maintenance of multimedia files for streaming video or audio in access of 5GB, online storage and data backups or archiving.
2.5.3 In the event that you are determined, in our sole discretion, to be engaging in Non-Legitimate Web-Hosting Purposes, we may take such action (including but not limited to disabling, suspending, limiting or terminating any part or all of your Services) without notice to you. We may carry out any of the rights under this paragraph in any manner deemed appropriate by us or our Affiliates and we will not be liable to you or any third party for the same. You further acknowledge and agree that such actions on our part shall not relieve you of your obligation to pay all applicable Charges for the Services.
2.6 Content
2.6.1 We reserve the right to access and monitor the Content accessed, transmitted, exhibited or created through or using the Services to the extent necessary to maintain security, public order or ensure compliance with the relevant terms and conditions, laws and regulations.
2.6.2 You are advised to back-up all important Content, contact information, files and other data. We will not be responsible for any corruption, loss or deletion of your Content, contact information, files and other data.
2.6.3 We reserve the right to delete or purge the Content, contact information, files and any other data contained in or accessed through the Services upon the termination of your subscription to the Services and/or your account.
2.7 Equipment and Software
2.7.1 You are responsible for ensuring that your computer, laptop equipment, handheld devices and other related accessories and all equipment and software used by you meet the Service's minimum system requirements as may be stipulated by us, and that they are compatible and may properly function and operate with the Services and any Software which we may provide to you. You acknowledge and accept that certain devices, equipment, accessories and software are not compatible with or supported by the Services and Software. We will not be liable for any Equipment or Service failure or performance degradation resulting from the non-compliance of such requirements as stipulated by us from time to time.
2.7.2 You acknowledge and agree that it is your responsibility to back up all data, software, files and other information stored on your computer disks, storage devices and/or drives before you use the Services and Software.
2.8 Indemnity
2.8.1 You must indemnify us, our Affiliates, employees, directors, agents and service providers against all claims, damages, losses and liabilities resulting from your use of the Services, your negligence, omission, act or breach of this Agreement.
2.9 Liability
2.9.1 The Services and Software are provided on an "as is" and "as available" basis and you agree that :-
2.9.1.1 your use the Services and Software or rely on any Content obtained through the Services and Software at your sole risk. We expressly disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement, to the fullest extent allowed by law. No advice or information whether oral or written, obtained by you from us or through the Services or Software will create any warranty not expressly set out in this Agreement.
2.9.1.2 we will not be held responsible for any interruption, disruption to or deterioration in the quality, reliability or accuracy of the Services or any technical issue which may arise from or in relation to any Equipment, hardware or any software that you may use to access the Services or Software.
2.9.1.3 we will not be held responsible for any failure, loss/lack of function or performance degradation in any application, computer, laptop equipment, handheld device or other equipment or software used by you as a result of or in the course of your access to or use of the Services or Software.
2.9.1.4 we will not be held responsible for any loss, alteration, or corruption of any data, files, information and/or software as a result of or in the course of your access to or use of the Services or Software.
2.9.1.5 we will not be held responsible for any viruses, worms, trojan horses, time bombs, cancelbots or any other harmful, damaging or destructive programs which may be transmitted to or downloaded onto your computer, laptop equipment, handheld devices or any equipment or software used by you, as a result of or in the course of your access to or use of the Services or Software.
2.9.2 If you are dissatisfied with the Service or with any of the terms and conditions of this Agreement, your sole and exclusive remedy would be to discontinue accessing and using the Service or terminate the Service according to this Agreement.
2.10 Ending the Service
2.10.1 Without prejudice to the rights we may have against you under the provisions of this Agreement, unless otherwise agreed in writing by you and us, you may terminate the Agreement by giving us one (a) month's prior written notice.
2.10.2 If you give us notice that ends during the Minimum Period of Service, an early termination Charge equivalent to the aggregate of the monthly recurring charges for the remaining unfulfilled Minimum Period of Service would be imposed on you and paragraph 2.10.3 below would apply.
2.10.3 If the Service is terminated, the following sums will upon termination become immediately due and payable to us :-
2.10.3.1 all sums (including late payment charges), due, accruing due or payable to us in respect of the Service;
2.10.3.2 if applicable, all sums (including late payment charges) due, accruing due or payable to us in respect of the Service and the Equipment up to the expiry of any instalment scheme that may be offered by us, and any early termination charge
2.10.3.3 payable for terminating the Service within the Minimum Period of Service which you are obliged to maintain the validity of the aforesaid instalment scheme.
2.10.4 The termination of this Agreement will not affect any accrued rights or remedies of either party against the other party.
2.11 Additions, Changes & Cancellations
2.11.1 We may from time to time withdraw, suspend or change the Services or any part thereof, including the storage size of your web hosting account and any other features or functions of the Services.
2.11.2 We may, from time to time, provide new functions and features to you at such additional fees or charges as we may decide.
2.11.3 Your use of the Services is subject to the StarHub General Terms and Conditions as well as other Service Specific Terms and Conditions governing the Services, including the terms and conditions set out herein and StarHub's Acceptable Use Policy ("AUP"), which is incorporated by reference and may be amended from time to time by us at our sole discretion. We reserve the right to amend the StarHub General Terms and Conditions as well as other Service Specific Terms and Conditions governing the Services, including the terms and conditions set out herein (including pricing) at any time and without notice. You agree that the display of the revised Terms and Conditions (including the Service Specific Terms and Conditions) and the revised AUP on our website will constitute notice of the changes. You continued use of the Services will constitute acceptance of the changes and this Agreement.
2.11.4 You shall abide by and comply with all such terms and conditions as may be imposed by any third party service providers whom we may engage or work with to provide you with the Services.
2.12 In the event of any inconsistencies between the other Service Specific Terms and Conditions governing the Services and the terms and conditions set out herein, the latter shall prevail. Save where expressly stated otherwise, the words contained herein shall have the same meanings as those assigned to them in the StarHub General Terms and Conditions and the relevant Service Specific Terms and Conditions, as may be appropriate.
- Domain Name Registration
3.1 Definitions
3.1.1 In this Section :-
3.1.1.1 "Services" refer to the domain name registration services provided by StarHub Ltd (Reg. No. 199802208C) acting as an agent of NewMedia Express Pte Ltd;
3.1.1.2 "NewMedia Express" refers to NewMedia Express Pte Ltd (Reg. No. 200406609R).
3.2 Our Role
3.2.1 We are merely the agents for NewMedia Express' in respect of new domain name registration or sign-ups only. At all times, NewMedia Express shall remain responsible for the Services.
3.2.2 You must contact and contract with NewMedia Express directly for all other services, including but not limited to, domain transfer, domain renewal and domain name hosting services.
3.2.3 We will help to coordinate your request or application for the Services with NewMedia Express. However, we cannot be held responsible for your request or application for the Services, including any delay or rejection of your request or application for any reason whatsoever.
3.2.4 Your request or application for the Services shall be subject to the acceptance of NewMedia Express and the relevant domain name registries.
3.2.5 You must contact NewMedia Express directly if you encounter any problems with the Services, or if you require any customer service and support for the Services and/or any other matter in relation to the Services.
3.3 Services
3.3.1 Your request or application for the Services shall at all times be subject to NewMedia Express' prevailing terms and conditions as set out on NewMedia Express' website located at www.newmediaexpress.com and the relevant domain registries' terms and conditions and policies, including but not limited to, domain name dispute resolution policy and domain name deletion policy.
3.4 Charges
3.4.1 We are authorised by NewMedia Express to bill and collect payment for the Services from you.
3.4.2 You agree to pay us for the Services in accordance with Clause 2 of our General Terms & Conditions.
3.5 Additions, Changes & Cancellations
3.5.1 Any and all requests or applications for all other services, additional services, changes and/or cancellations to existing Services must be made by you to NewMedia Express directly. Such requests or applications shall be subject to NewMedia Express' prevailing terms and conditions as set out on NewMedia Express' website located at www.newmediaexpress.com and the relevant domain registries' terms and conditions.
3.6 Others
3.6.1 We reserve the right to terminate, suspend or withdraw the Services at any time in accordance with Clause 15.3 of our General Terms & Conditions, or at any time without notice if we cease to be the agents for NewMedia Express.