MultiSIM User Guide

Useful Information of MultiSIM

Web Over-the-air

Over-the-air SMS like online configurations to handsets will always be sent to the primary handset.

SMS Delivery Report requested from the moblie phone

Over-the-air SMS like online configurations to handsets will always be sent to the primary handset.

MMS

When a MultiSIM customer uses a non-MMS enabled handset as a primary handset, he/she will not receive any MMS until he/she switches to a MMS enabled handset.

International Roaming

This may not be supported as it will be subjected to foreign network restriction. Customers are advised to only travel with their assigned primary handset.

Number Retention

“Change of Number” announcement, by Number Retention service will not be available with MultiSIM service.

Call Tones Service

This will not be available with MultiSIM service.

BlackBerry® Service

MultiSIM customers should use the original SIM card and NOT the MultiSIM card marked with “MS” for any BlackBerry device or handset to enjoy full use of services.

Video Call (3G)

Call Hunting feature will not be available if the incoming call is an incoming Video Call.

Local Missed Call Alerts

Alerts will be sent to the primary handset if customer does not have VoiceMail service.

Value-Added Service

MultiSIM is only available as a Value-Added Service on top of a voice plan; not available as for Data only plan subscribers.

2-in-1 Line

User who subscribe to MultiSIM will not able to subscribe to 2-in-1 Line.

NFC SIM

NFC SIM is only available for main SIM.

Unlimited Daily Data Roam

Roaming charges will be charged per SIM.

RoamEasy Daily

Roaming data usages under the RoamEasy Daily Plan will be billed and charged separately for each SIM card.

GlobalRoam *108*

This service will not be available for MultiSIM subscribers.