BlackBerry® Prepaid SIM

 

What is the BlackBerry® Prepaid SIM card?

The BlackBerry® Prepaid SIM card is a SIM card designed specifically for BlackBerry® smartphones, which comes pre-activated with the 7-day BlackBerry for Individual Plan worth $15.

Is BlackBerry® Prepaid SIM available in microSIM?

No, BlackBerry® Prepaid SIM is not available in microSIM.

How much is BlackBerry® Prepaid SIM card?

The BlackBerry® Prepaid SIM card is priced at $15. You will receive the following benefits:

  • Comes pre-activated with BlackBerry® for Individual (7-day plan) worth $15
  • Comes with $3 credits
  • 200MB + 100MB local data
  • Per Second Billing#
  • Validity – 180 days
What are the differences between BlackBerry® Prepaid SIM card and Happy Prepaid SIM card?
  $15 BlackBerry® Prepaid SIM Card $15 Happy Prepaid SIM Card
Price

$15

$15

Pre-activated with BlackBerry® for Individual (7-day)

Yes

No

Credits

$3

$18

Local Data

200MB + 100MB

10MB

Free SMS

N.A

60

Free IDD 018 to 19 Destinations

Yes

Yes

Per Second Billing#

Yes

Yes

What are the benefits for BlackBerry® Prepaid SIM card?

You will receive the following benefits with the BlackBerry® Prepaid SIM:

  • Comes pre-activated with BlackBerry® for Individual (7-day plan) worth $15
  • Comes with $3 credits
  • 200MB + 100MB local data
  • Per Second Billing#
  • Free IDD 018 to 19 Destinations
  • Validity – 180 days

Where can I purchase the BlackBerry® Prepaid SIM card?

You can purchase the BlackBerry® Prepaid SIM card at the following retail outlets:

  • StarHub Shops
  • Exclusive Partner outlets
  • UOB Foreign Exchange Counters (Changi Airport)
  • TravelMania (Orchard MRT)

Do I have to register for my newly purchased BlackBerry® Prepaid SIM card at the point-of-purchase?

Yes. All prepaid SIM cards sold in Singapore must be registered by the customer at the point-of-purchase.

Do I need to activate my newly purchased BlackBerry® Prepaid SIM card?

As with all Prepaid SIM cards, you will need to activate the newly purchased BlackBerry® SIM card by using the card for the first time. To activate, simply make a call/SMS or browse the web.

What is the validity period for BlackBerry® Prepaid SIM card?

The BlackBerry® Prepaid SIM card comes with a validity of 180 days or 6 months. Simply top-up your BlackBerry® Prepaid SIM card before the expiry date and it will be extended by 180 days from the top-up date.

How do I extend my BlackBerry® for Individual (BIS) plan when/after the plan has expired?

To extend or activate another BlackBerry® Prepaid Plan, simply dial *122# followed by the CALL button. Follow the simple step-by-step instructions to activate your desired plan.

How do I check my BlackBerry® Prepaid SIM card balance?

You can check your BlackBerry® Prepaid SIM card balance by the following methods:

  • Prepaid Hotline: dial 9850 0000 and select option 1 for balance enquiry.
  • Send USSD code: *113# and press CALL button.

How do I top-up the BlackBerry® Prepaid SIM card?

You can select any of the following modes to top-up your BlackBerry® Prepaid SIM card:

  • Prepaid top-up card
  • Internet top-up;
  • Electronic top-up via ATMs (DBS/POSB), AXS Stations and SingPost SAMs.

Is there a maximum top-up amount for my BlackBerry® Prepaid SIM card?

For main balance top up, the maximum amount will be $999.

What top-up denominations will extend the validity period of the BlackBerry® Prepaid SIM card?

Any top-up amount will extend the validity period of the BlackBerry® Prepaid SIM card.

I tried to use my BlackBerry® Prepaid SIM card on a handset I purchased and there is an error message “SIM Card Error”. What does this mean?

If you are travelling to Singapore with your BlackBerry® Smartphone, you may want to contact your mobile provider in your country and request to unlock the BlackBerry® device to accept other SIM cards.

I have activated my BlackBerry® Prepaid SIM card but I do not have BlackBerry® Service, what should I do?

To activate the BlackBerry® for Individual plan, please restart your BlackBerry® smartphone.

NOTE:

  • #1st min block charging applies with effect from 18 September 2012