StarHub O.N.E. Phone
- O.N.E. Phone subscription plans are only applicable to Business Registered Number (BRN) customers. Subscription plan comes with a 24-month contract service.
- For promotional period until 30 April 2011, free calls for mobile phone within O.N.E. Phone network are valid from 7am~7pm. Prevailing charges applies for mobile phone usage from 7pm~7am.
- Customers must purchase their own Integrated Access Devices (IAD), IP Phone and/or such other customer premises equipment (collectively, the "CPE") as may be required by StarHub in order to access and use StarHub’s O.N.E. Phone Service. The CPE must be purchased from StarHub.
- Field Engineer on-site support charges (S$50 transportation + S$120/hour during office hours) will be applicable if StarHub Field Engineers are dispatched on-site for support. There will be no on-site charges if the faults are caused by StarHub.
- StarHub makes no warranty that the O.N.E. Phone Service will be compatible with all broadband Internet services and expressly disclaim any express or implied warranties regarding the compatibility of the O.N.E. Phone Service with any particular broadband Internet service. The Customer’s broadband Internet provider or other third party provider may intentionally or inadvertently block the ports over which the O.N.E. Phone Service is provided or otherwise impede the usage of the O.N.E. Phone Service.
- The Customer’s use of the O.N.E. Phone Service and the CPE is solely at its own risk and is subject to all applicable laws and regulations. If the Customer uses the O.N.E. Phone Service or the CPE outside Singapore, the Customer will be solely responsible for
6.1 procuring all necessary consents and
6.2 complying with all applicable laws and regulations resulting from such use.
- An Early Termination Charge will be applicable if circuit is terminated prior to end of the Minimum Period of Service: 100% of the remaining monthly charges for the remainder of the Minimum Period of Service. Further, the Customer must also compensate us for any damages or losses (including but not limited to the costs of all waivers and discounts granted and free premiums given) which StarHub may suffer because of such termination.
- StarHub reserves the right to charge the Customer a reactivation fee of at least S$50/line (or such other amount as may be determined by StarHub) for reactivating any suspended or terminated O.N.E. Phone Service.
- In the event that the O.N.E. Phone Service is suspended or terminated due to non-payment of any charges and the Customer subsequently pay to StarHub all outstanding amounts due or payable to StarHub, the Customer must contact our business helpdesk or our Account Manager if he/she wishes to request for the reactivation of the O.N.E. Phone Service. Reactivation of the O.N.E. Phone Service is not automatic and not immediate upon full payment of the charges.
Top^
