• Deskera

  • Deskera

Automate your marketing campaigns with Deskera CRM.
Campaign management

Identify targets, run campaigns and close business deals easily with Deskera CRM. You'll find all the functionality you need to manage your marketing efforts efficiently and effectively through email marketing.

Lead management

This feature helps you target and automate marketing campaigns, qualify new leads, and prioritise follow-ups, resulting in more consistent customer communication. You can also record and track details of your leads, with the choice of converting and searching for existing leads, and defining lead activities, tasks, events and more.

Account management

Deskera CRM lets you track and manage your accounts with details of your products, opportunities, activities, and cases. You can easily upload account-related documents like statements of work and requests for proposals, and search effectively with advanced filters. Quick changes to your dashboard settings are all you'll need to view your accounts the way you want to.

Case management

Manage each case with ease when you use Deskera CRM. This software allows your customer service teams to capture relevant details about each case, including its related activities. You can also assign process owners or resources for each customer case, track pending and resolved cases with real-time status updates, allocate multiple activities to each customer case and track issue status.

Opportunity management

When it comes to sales, focusing on potential customers is important - that's where Deskera CRM comes in. It helps you prioritise leads and extract, up-sell and cross-sell opportunities based on prior information. You can assign sales stages to a specific opportunity, run analysis on each stage, and generate reports, as well as monitor the volume and quality of sales opportunities to improve conversion rates.


Generating reports helps you understand your customers' preferences and demand patterns. Deskera CRM uses recorded CRM data to generate sales reports, determine lead conversion ratio and get updated business statistics. Create intuitive graphs and tables for a clearer picture of your accounts and leads with CRM Reporting, and analyse information on customers' activities with Advanced Business Intelligence.

In-built systems

Deskera comes equipped with a calendar, email and document management system, giving you complete control over your activities and documents from one interface.

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    "Deskera CRM has made lead management extremely easy. We can get real-time information on all leads and this has helped improve our sales performance."

    Ramakrushna Panigrahi , Manager, Trimax Infrastructures Pvt Ltd
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    "What I liked the most about Deskera CRM is its ease of use. Our sales people could start using it almost immediately with minimal training."

    Sunil Mohanty, CEO, Espire Systems
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    "Deskera is cost-effective as it is cloud-based. It is also extremely easy to use, which is important for any SME with little training resources."

    Sandeep Vishnoi, MD, Softyf

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