• SmartSupport
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  • SmartSupport

Why choose SmartSupport?

Swap or replace^

your company mobile device up to 2 times within 12 months.


Free Delivery

Receive your replacement device in 4 hours*. Replacement or swapping of your device is also available at selected overseas destinations.

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Tech Support

Our dedicated mobile technical specialists are just a few taps away to help solve your device issues via the Chat or Call^^ feature in the app.


NOTE:

  • ^You will be entitled to a maximum of 2 exchanges within a 12 month period, which commences from the shipment date of the first exchange.
  • *Your replacement device will be delivered to you via courier at a local address within 4 hours if your request is received between 8.00am and 2.00pm Singapore time, Monday to Saturday, excluding Public Holidays. Overseas delivery is available and is subjected to additional cost, delivery time and custom clearance.
  • ~Requires iOS 9.0 or above / Android 5.0 or above.
  • ^^Applicable to SmartSupport Plus customers only.
  • ##Monday to Sunday, 9am to 6pm.
SmartSupport FAQ

Mobile

Enabling your business communication needs. Anytime, anywhere.

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Roaming

Roam the world with StarHub Mobile, the widest 4G coverage.

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Add-On Services

Connect wherever you are, on whatever devices you need, with these value added services.

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