• In-store Analytics
    & Engagement
    sh
    sh

  • In-store Analytics
    & Engagement

Harness valuable business data and build your own customer database via Guest Wi-Fi.


Wondering who your customers are?
Want to reach out to them with customised promotions to boost sales and drive loyalty?

Maximise your Guest Wi-Fi system by syncing with In-store Analytics & Engagement to capture customer information and generate business data. Now you can build your own customer database, drive targeted marketing campaigns and forecast consumer demand and staffing needs - all via one single platform.



Core Features


Customer experience

Enhance your customers’ in-store experience by offering free Guest Wi-Fi.


Marketing tool

Build your very own customer database stored in the Cloud and send marketing messages to your target customers via email to drive sales and encourage repeat visits.

 


Business analysis

Generate business insights such as in-store footfall, time spent in store and peak hours to understand your business better.

 


Benefits

Gain valuable insights into your business.

  • Business insights such as in-store footfall, time spent in store and peak hours help you make informed business decisions such as enhancing product offerings, forecasting customer demands and planning manpower & supply.

Know and understand your customers.

  • Capture customer information with Guest Wi-Fi login to build your very own customer database stored in the Cloud.
  • Profile your customers and know them better with information such as age, gender, birthday and frequency of visits.

Engage your customers to build loyalty.

  • Entice customers with customised promotions when they login to your Guest Wi-Fi.
  • Build promotional email campaigns tailored to different groups of customers using filters such as age, gender, birthday and frequency of visits to encourage repeat visits.

Grow your social media following.

  • Generate Facebook likes and check-ins on the Guest Wi-Fi login page.
  • Expand your customer reach and acquire new customers through digital and social media marketing.

Find out how Smart Retail Suite
can boost your business.

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