- Service descriptions
The Services supplied comprise of cable modem broadband access services of the following specifications:- The Services are based on DOCSIS 1.1 and DOCSIS 3.0 specifications.
- The Services offer the following speeds:
- Up to 100Mbps Downstream and up to 10Mbps Upstream for LBAS 100M( based on DOCSIS 3.0 )
- Up to 10 Mbps downstream and up to 768Kbps upstream for LBAS 10M
- Up to 3 Mbps downstream and up to 512Kbps upstream for LBAS 3M
Local Broadband Access Service
Local broadband cable access without internet connectivity
For Business Sales, call 1800 888 8888
For Business Care, call 1631
Local broadband cable access for resellers
Leveraging on StarHub's extensive and advanced telecommunications network, StarHub Local Broadband Access Service offers ISPs and broadband access resellers a robust and reliable gateway to bringing quality services at great value to market.
StarHub Local Broadband Access Service comprises cable modem broadband access services as follows;
- Service Charges
- LBAS Charges (Excl. GST)
LBAS 100M A monthly subscription charge of S$35.71 for each Modem Line is applicable. LBAS 10M A monthly subscription charge of S$28.50 for each Modem Line is applicable.
LBAS 3M A monthly subscription charge of S$19.00 for each Modem Line is applicable.
- Other Miscellaneous Charges
The following are the additional charges for the relevant services rendered by StarHub at the request of the Operator:
* These charges are exclusive of Taxes. The Operator shall bear and pay all Taxes imposed on the charges. - Description of Services Charge
Fee for connecting category A landed properties# to the StarHub Network. This connection fee will comprise the cabling to the property, the 1st cable point installation and the activation of signal S$2,352 per connection Fee for connecting category B landed properties## to the StarHub Network. This connection fee will comprise the cabling to the property, the 1st cable point installation and the activation of signal S$5,952 per connection Cable Access Point installation S$100 per point (HDB & landed properties)
S$145 per point (condominium & private high-rise apartments)Transport charge for Cable Access Point installation S$30 per cable point per trip++ Signal activation fee - cable ready condominium & private high-rise apartments S$50 per activation Signal activation fee - cable ready HDB S$25 per activation Reconnection fee S$10 per reconnection per Modem Line # Terrace houses, semi-detached houses and bungalows in high-density landed property estate.
## Terrace houses, semi-detached houses and bungalows in low-density landed property estate.
++ This transport charge is calculated on a per trip basis, regardless of the number of Cable Access Point installations at the Customer's premises. - Transport charge for installation/servicing of each Modem
### Engineer charge > Cancellation charge if Engineer has been dispatched S$50 per trip S$180 per hour
(during office hours between 8.00 am to 5.30 pm on a Business Day)S$120 per hour S$100
(outside the above stated office hours on a Business Day or anytime on a non-Business Day)### StarHub shall not be responsible for the provisioning of Modems. This transport charge does not include the Engineer charge.
> A minimum charge based on the per hour charge shall be imposed. Incremental charge unit is based on half (1/2) hour charge.
- LBAS Charges (Excl. GST)