• When you arrive
    When you arrive
    StarHub Business Site
    StarHub Business Site
  • When you arrive

1st SMS - When you reach your destination

For users on DataRoam Daily Unlimited @ $15 per day

<Notification> StarHub: Connect your phone to <preferred network> for unlimited data access in <#countryname> at S$15/day (SG time). The standard data roam rate of S$21/MB applies when connected to other mobile operators. 20% surcharge for Pay-As-You-Roam customers. Details at www.starhub.com/dataroam-unlimited To call SG, dial +65<<phone number>>

 

For users on RoamEasy Daily

<Notification> StarHub: As you are on RoamEasy Daily service, you can use data at S$10/50MB daily (SG Time) on ANY mobile network in <#countryname>. We will SMS you when your data usage hits 40MB. 20% surcharge for Pay-As-You-Roam customers. Details at www.starhub.com/roameasy To call SG, dial +65<<phone number>>. Have a safe trip.

2nd SMS – For ALL roaming customers

<Notification> StarHub: Manage your data roam costs by dialling *100# anytime to check roaming rates, track data usage, set data usage alerts, disable/enable data roam access or activate/deactivate DataRoam Cap S$100. This service is free-of-charge. If you do not require data access, simply switch off data roam on your phone.


RoamEasy Daily - Data Roam Usage Alert

Alert type

Message

1st alert at start of data block <Notification> StarHub: Dear Customer, you are charged 1st RoamEasy Daily block of $10 for 50MB which expires 23:59hr DD/MM/YY (SIN time). You will be alerted when you reach 40MB.
2nd alert at 40MB data usage <Notification> StarHub: Dear Customer, you have exceeded 40MB of 50MB data block. you will be charged 2nd RoamEasy Daily block when you exceed 50MB.
3rd alert at start of 2nd data block <Notification> StarHub: Dear Customer, you are charged 2nd RoamEasy Daily block of $10 for 50MB which expires 23:59hr DD/MM/YY (SIN time). You will be alerted when you reach 90MB. 
4th alert at 90MB data usage <Notification> StarHub: Dear Customer, you have exceeded 90MB of 100MB data block. you will be charged 3rd RoamEasy Daily block when you exceed 100MB.
5th alert on start of 3rd data block <Notification> StarHub: Dear Customer, you are charged 3rd RoamEasy Daily block of $10 for 50MB which expire 23:59hr DD/MM/YY (SIN time). You will be alerted when you reach 140MB.

NOTE:

• All data roam usages incurred before RoamEasy Daily is activated will be charged at prevailing data roam rates.
• Each unused data block or part thereof, will expire at 23:59 hours Singapore Time daily. There will be no refund for any unused data within any data.
• MultiSIM customers will be billed and charged separately for each SIM card.
• Each data block is valid for single-country usage only.
• Designated countries are subject to change without notice.


RoamEasy Monthly - Data Roam Usage Alerts

Plans

Alert type

Message 

RoamEasy Monthly 200MB Plan 1st alert at 160MB  data usage <Notification> StarHub: You have exceeded 160MB bundled data for  RoamEasy Monthly 200MB.  You will receive a SMS alert when you exceed 200MB.  
2nd alert at 200MB data usage <Notification> StarHub: You have exceeded 200MB bundled data for RoamEasy Monthly 200MB. Charges will be at $3 per MB at supported countries. 
RoamEasy Monthly 500MB Plan 1st alert at 400MB data usage <Notification> StarHub: You have exceeded 400MB bundled data for RoamEasy Monthly 500MB.  You will receive a SMS alert when you exceed 500MB. 
2nd alert at 500MB data usage <Notification> StarHub: You have exceeded 500MB bundled data for RoamEasy Monthly 500MB.  Charges will be at $3 per MB at supported countries.