Related Charges

Other Charges†
Installation Fee
(per computer connection)
$53.50
Installation of 3rd Party device
(per device connection)
$53.50
Delivery Fee
(per trip to the same service address)
$12.84
Service Call
(per computer connection)
$53.50
Service Activation Fee
$32.10
Disconnection Fee
(if subscription is less than 3 months)
$32.10
Reconnection Fee
$16.05
Late Payment Fee
$5.00
Returned Cheque Fee
$5.35
Installation of additional cable points by StarHub approved contractors
$107 to $155.15
Password Reset Fee
(applicable for Motorola SBG 1000 wireless cable modem gateway user)
$5.35
Other Charges†
Installation Fee
(per computer connection)
$53.50
Installation of 3rd Party device
(per device connection)
$53.50
Delivery Fee
(per trip to the same service address)
$12.84
Service Call
(per computer connection. Additional equipment/material costs are extra and quoted on site)
$53.50
Service Activation Fee
$32.10
Disconnection Fee
(per disconnection of service)
$32.10
Reconnection Fee
(service call fee of $53.50 is applicable if customer requests for re-installation of equipment at customer's premise)
$16.05
Relocation Fee
(per request to change residential service address)
$107.00
Cancellation Fee
$42.80
Equipment Deposit
(per Optical Network Terminal, applicable only to Work Permit and Student Pass holders)
$300.00
Loss or Damage of Equipment
(per Optical Network Terminal)
(per reactivation of each Optical Network Terminal)

$296.60
$85.60
Late Payment Fee
$5.35
Returned Cheque Fee
$5.35

† Terms and conditions apply.
┴ Supported devices: Personal Computer, Laptop, Printers, Scanners, Smart Phones, Cameras, Routers (Supported brands: Linksys, D-Link, SMC, 3COM, Netgear, Buffalo & Belkin)