21 September 2018
Singapore, 21 September 2018 – This morning’s iPhone XS and iPhone XS Max pre-order collection took a twist for 18 of StarHub’s longest-tenured customers, who were among the first few in the world to lay their hands on the latest Apple devices. As a gesture of appreciation for their longstanding support, StarHub made express deliveries of the phones to these customers at 8am, the same time at which the phones hit stores.
In yet another twist, StarHub prepared an extra special surprise for one special customer Mr Edwin Sim, 53-year-old General Manager of a cleaning company. Mr Sim, who is a huge fan of Apple products, has been a multi-service StarHub customer since 2000 – the year the company launched.
Donning a bright green company tee shirt, StarHub’s CEO Mr Peter Kaliaropoulos (Peter K) took over Mr Sim’s delivery order and paid him a surprise visit to personally hand over the first iPhone XS Max plus a pair of BNP Paribas WTA Finals Singapore Racquet Club passes worth $4,288. Mr Sim ordered the phone with StarHub’s popular Unlimited Weekend plan. StarHub’s Unlimited Weekend plans offer up to 35GB of upsized data plus unlimited local data access every weekend on Singapore’s fastest 4G network as benchmarked by OpenSignal.
Mr Sim, who was expecting a regular delivery, said, “What a pleasant surprise I got when StarHub’s top honcho Mr Peter K turned up on my doorstep. I have been with StarHub since the second day of its launch, and today’s experience is indeed one to remember. Thank you, Team StarHub!”
“We would like to thank Mr Sim for giving StarHub the opportunity to serve him for 18 years. Customers mean a lot to us, and we will always try harder to deliver exceptional experiences at every chance we get. Connecting with Mr Sim has given us renewed drive to do right by our customers,” said Mr Peter K.
StarHub’s pre-order collection for iPhone XS and iPhone XS Max starts today. From tomorrow, the telco will serve walk-in customers at all StarHub Shops and accept online orders at StarHub Online Store. Customers can visit www.starhub.com/iphone for details on availability and pricing.