- Mobile Number Portability -
Singapore, 21 June 2003 - StarHub is pleased to announce that it will be offering free Number Retention service for its existing and new Number Retention subscribers from tomorrow. This comes hot on the heels of the Infocomm Development Authority of Singapore's announcement that all local mobile operators will be providing free* Mobile Number Portability (MNP) come 1 August 2003. Singapore's MNP service is identical to the Number Retention service that StarHub has been offering since its launch in April 2000.
The only local operator to offer Caller Party Pays (Free Incoming local Calls), StarHub recognises the immediate benefits that MNP has for mobile customers. Customers' choice of operator should be based on the best value and service quality. As such, StarHub is quick to provide free MNP immediately. StarHub will absorb the monthly subscription fee of S$8 (before GST) for existing and new subscribers from tomorrow. It will also waive the one-time registration fee for all new customers who request for the Number Retention service from tomorrow for a limited period.
"Quality products, best value for money and good customer service are the cornerstones for acquiring and keeping a customer, not the artificial barrier of a mobile number. StarHub is pleased to see the local mobile industry finally taking a step in the right direction, by offering free MNP to all mobile customers. We believe many potential customers want to enjoy the superior value that StarHub offers with our unique and innovative propositions, such as free incoming local calls, per second billing and airtime rollover," said Mr Chan Kin Hung, Senior Vice President, StarHub Mobile. "They might have been deterred from enjoying these benefits previously due to the artificial barrier of their mobile phone numbers. With StarHub fast forwarding the free MNP offering, they can now do so immediately without any hassle!"
StarHub's various attractive price plans providing innovative features like Free Incoming local Calls, Per Second Billing, All-Day Flat Rate, Airtime Rollover and No IDD 018 Charge to Malaysia, have drawn over 700,000 mobile customers to its base so far. With MNP, more will want to join the 'hubbing' family and enjoy the bonuses that a 'hubber' enjoys today!
* There is no recurring monthly subscription fee, however, a one-time charge may be applied.
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