~ Only telco to win coveted award for two consecutive years ~
Singapore, 18 June 2002 – StarHub, Singapore’s innovative info-communications provider, today announced that it has clinched the "Best Asian Competitive Carrier" for the second consecutive year at the Telecom Asia Readers’ Choice Awards 2002 Gala Dinner held in Singapore.
The Telecom Asia Readers’ Choice Awards, now in their fifth year, are given to Asia’s leading telecom companies and executives for their invaluable contribution to the industry. The awards are nominated by Telecom Asia Magazine readers who comprise executives and professionals from Asian telcos, equipment vendors and major users. These awards are based on peer reviews.
"Winning the award twice in two years makes victory so much sweeter for us. We are honoured by the recognition that our peers and industry have given us. Our efforts in providing outstanding service and customer-focused products have definitely paid off and we will continue to press ahead to deliver even greater value to our customers," said Mr Mike Reynolds, Senior Vice-President, Business Markets, StarHub.
"Once again StarHub has impressed Asian telecoms professionals with its efforts in competing against an incumbent in mobile and fixed network services, polling well ahead of any other competitive carrier," said Mr Robert Clark, Telecom Asia Group Editor.
Since winning the "Best Asian Competitive Carrier" Award in 2001, StarHub has achieved several milestones:
- StarHub Mobile Network coverage attained perfect scores in three categories of the latest Mobile Quality of Service Performance survey released by the InfoComm Development Authority of Singapore (IDA)
- StarHub Mobile captured close to 500,000 mobile customers, translating to approximately 16% market share
- StarHub Internet won the coveted "Call Centre Under 50 Seats of the Year" award and was the runner-up for "Call Centre Manager of the Year" at the 1st Annual Call Centre Awards 2001
StarHub has garnered about 12% of the International Calling Services market
StarHub broke the monopolistic market for backhaul services by providing competitive backhaul services for the APCN (Asia Pacific Cable Network), APCN2, and SEA-ME-WE 3 submarine cables
- StarHub has tied up with NTT Verio for a Global Tier 1 Network which will enable it to provide Facilities-Based Operators (FBOs), Services-Based Operators (SBOs), carriers, ISPs and Multi-national Corporations (MNCs) in Singapore with a reliable and cost-effective Tier 1 Global Internet Transit Service.
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