'Thank You’ Gesture Is Extended To All Customers In Celebration Of First Anniversary


Singapore, 23 March 2001  The countdown to StarHub’s first anniversary has begun! As a gesture of appreciation to thank customers for their ongoing support, StarHub is offering a special rate for its IDD 008 service to the top five destinations. From 24th March till 8th April 2001, customers who use IDD 008 need only pay $0.08 per minute all-day, when they call Australia, Hong Kong, Japan, UK or the USA.


"The response to our international calling services have been tremendous. Over 700,000 have registered with us since we launched the pre-registration drive early last year. IDD 008, StarHub’s premier international call service has always offered value, convenience and simplicity to our customers with its all-day rate and per-second feature. To show our appreciation and reward our customers for their encouraging response, we have decided to offer a special low rate to five of the frequently called destinations. After all, StarHub customers deserve the very best," said Mr William Tan, General Manager, Voice and Fixed Services at StarHub.


"The surprises will not end here as there are more goodies in store as StarHub celebrates its 1st anniversary. This coming year our customers can also look forward to more value and savings when using our international calling services," vouched Mr Tan.


All residential, mobile and business customers, who have registered for StarHub’s international call services will enjoy this special rate when they call any of the five destinations. In addition, the promotion is also extended to StarHub’s pre-paid mobile customers, StarHub payphone users, StarHub 1635 operator-assisted service customers, and StarHub HomeConnect pre-paid calling card users*.


IDD 008, launched on 1 April 2000 last year has been well received by customers for its quality and reliability. In a dramatic departure from market practice and a first for Singapore, StarHub introduced an innovative pricing scheme with its single rate all day, seven days a week and per-second billing to more than 230 destinations.


Just recently in January 2001, StarHub also introduced a new pricing plan for IDD 008 calls to Malaysia, once again demonstrating its focus to bring value to customers. Callers now enjoy a dual all-day rate of $0.08 per minute to all towns in the State of Johor, including Johor Bahru and $0.33 per minute to the rest of Malaysia outside Johor, including East Malaysia and to Malaysian registered mobile phones.


Currently, StarHub offers two international call services to cater to different needs of consumers in the market. Last July, I-Call 018, its quality budget based international call service was also introduced. This service is delivered on a technology platform that is predominantly IP-based, carried over a managed networks instead of traditional public networks to ensure users obtain a reasonable voice quality but yet enjoy significant cost savings.


* promotion not applicable to SingTel or M1 prepaid mobile customers.


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