Consumers To Enjoy Savings Of Up To 15% Per Call


26 September 2000, Singapore -- StarHub, Singapore's new info-communication player announced today that it will waive all overseas call connection surcharge fee, that are usually levied by payphone operators, for all StarHub’s signature green payphones. From 27 September 2000 till 31 March 2001, users of StarHub’s payphone units can enjoy savings of up to 30 cents or an average of 10% - 15% less per overseas call they make. 


Currently, there is a surcharge of 30 cents connection fee for an overseas call made on StarHub payphone using StarHub's IDD 008; 20 cents connection fee for I-Call 018; and 10 cents connection fee for Malaysia 030 and Indonesian Border Towns 022. By doing away with the connection fee charged for overseas calls, StarHub’s payphone customers can save more than S$50,000 over the period of the waiver.


Said Mr William Tan, General Manager, IP & Telephony Solutions, StarHub, "StarHub has high quality and reliable international call services already in place. By removing the surcharge for overseas calls made on our payphone units, coupled with our highly attractive international call rates, StarHub is effectively improving the quality of life and passing on significant savings to consumers in Singapore at the same time. This is just another way that we are enhancing our customers' experience."


StarHub's payphones have been in operations since 1 April 2000. Besides offering savings through our surcharge waiver and competitive IDD rates, StarHub also offers the recently launched innovative StarHub Payphones Interactive Service (SPInS). SPInS is billed as Singapore's first lifestyle payphones with WAP-based interactive service, it provides online information and directory services instantly and interactively, and even connects voice calls directly under selected categories.


Local voice calls at StarHub's payphones are charged at 10 cents every three minutes. For SPInS, the data call charge is at an introductory price of 10 cents for every three minutes till 29 October 2000. After that, data calls will be charged at 10 cents for every two minutes.


As of end August, 95% of StarHub's 850 payphones installed island-wide are SPInS and ISDN enabled. These ISDN payphones support StarHub's chip-based phone cards and now the Nets CashCard. Soon it will even support credit cards.


StarHub's payphones can be found at high traffic areas like 7-Eleven stores, major shopping centres, educational institutions, LRT stations, bus-interchanges, hospitals and town centres. More locations will be added in coming months. By early October this year, StarHub will start installing its innovative payphone units at Singapore Changi Airport, and by year-end, StarHub will have 50% of these payphone units in the airport in operation.