Terms & Conditions


Youth Perks Promotion
1. In addition to these Promotion Terms & Conditions, your subscription to StarHub Mobile Services is subject to StarHub's Consumer General Terms & Conditions, Service Specific Terms & Conditions for StarHub Mobile Services, and any further terms and conditions that you and we may have agreed to from time to time. You may view our terms and conditions at Legal Notices & Terms.

2. If there is any conflict or inconsistency between any provision of these Promotion Terms & Conditions, the Consumer General Terms & Conditions and Service Specific Terms & Conditions, the documents shall be construed in the following order of precedence:
2.1 Promotion Terms & Conditions;
2.2 Service Specific Terms & Conditions for StarHub Mobile Services; and
2.3 Consumer General Terms & Conditions.

3 Promotion is valid till 31 May 2018

4 The Youth Perks promotion for 24 months mobile plan is applicable to StarHub post-paid subscribers aged 24 and below, as shown by a valid NRIC or Birth Certificate (Singaporean / PR) or Student Pass (issued by MOM or MOE) or FIN who do not have outstanding bills due to StarHub ("Youths"). Each eligible Youth is entitled to sign up one Youth Perks Promotion per document ID. If the eligible subscriber is signing up for the benefit of a Youth, then in addition to the registered subscriber details, the following additional details relating to the Youth will be captured for the purpose of validation of eligibility for the promotion:
o Name
o Date of Birth
o Document ID Type & Number

5 The Youth Perks promotion for 12-month SIM Only mobile plan is only available for Youths who are currently studying in institutes of higher learning in Singapore with valid Student Pass.

6 All Youth Perks promotion is only applicable at point of new sign-up or recontract to a eligible mobile plan at all StarHub Shops and Exclusive Partner Shops. Not applicable with sign-ups at StarHub Online Store.

7 The promotion is not available to Business Registered Number (BRN), commercial or bulk subscription customers.

8 You will have to sign up for a minimum 12 months or 24 months for the following plans, which shall start from the date the plan is activated (“Minimum Period of Service”):
Mobile Plan with Minimum Period of Service of 24 months
o Extra 3GB local data every month FREE for 24 months with new sign-up or recontract to a 2-year XS/S/M/L/XL mobile plan; OR
o Extra 1GB local data every month FREE for 24 months with new sign-up or recontract to a 2-year Lite mobile plan and SharePlus plan;
o FREE 3 months of DataJump subscription with new sign-up or recontract to a 2-year S, M, L or XL mobile plan;
SIM Only Mobile Plan with Minimum Period of Service of 12 months
o Extra 10GB local data every month FREE for 12 months with new sign-up or recontract to a 12-month SIM only XS/S mobile plan.

9 Following the initial period of 24 months, the extra 3GB data will be charged at the prevailing prices of $6 each month, and DataJump will be charged at prevailing price of $10 per month from the 4th month.

10 The promotion for SharePlus is mutually exclusive with any other SharePlus promotion. Not applicable for SharePlus Parent line.

11 Excess data charges are applicable upon utilization of both the plan data bundle and data upsize VAS.

12 Free double local bundled data and Youth Perks on the 12-month SIM Only plan will be valid for the initial period of 12 months. Thereafter, the data will revert to the plan’s original local bundled data.

13 You will have to pay Early Termination Charges if you terminate the plan during the Minimum Period of Service.

14 All prices quoted are inclusive of 7% GST. Prices will be adjusted according to the prevailing GST rates.

15 Promotion cannot be used to offset existing subscription charges or outstanding balances due to StarHub.

16 Promotion is non-exchangeable for cash or kind, is non-refundable and non transferable.

17 Unless we specify otherwise, this promotion is not available with other discounts, promotions, special packages or external offers, unless stated otherwise.

18 StarHub reserves the right to determine your entitlement to this promotion, and reject any application for the Youth Perks at its sole discretion.

19 StarHub further reserves the right to revise any of these Promotion Terms & Conditions (including pricing plans) at its sole discretion without prior notice. Your use of StarHub Mobile Services will constitute acceptance of these Promotion Terms and Conditions and the amendments thereof.

20 These Promotion Terms and Conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.

Corporate Individual Scheme (CIS) Exclusive
1. Promotion is open to all eligible CIS companies, their employees and their employees’ youths aged 24 years & below.

2. Promotion applies to new sign-up, port-in or recontract customers to Lite, XS/S/M/L/XL plans based on a 24-month Minimum Period of Service per line.

3. Promotion is valid until 31 May 2018 unless otherwise stated.

4. All employees and NSF personnel are to present their original staff passes and/or NSF passes at the point of signing up for StarHub’s verification. StarHub reserves the right to determine the eligibility of each applicant under this Promotion. Applications are also subject to StarHub’s acceptance at its discretion.

5. Eligible applicants will enjoy CIS monthly plan subscription, free Caller Number Display and free International Roaming subscription up to the first 24 months.

6. Promotion is not valid with all other StarHub promotions, discounts and/or any other existing VAS promotions. StarHub’s prevailing rates shall apply upon the expiry of the promotion without further notice from StarHub.

7. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these terms and conditions without prior notice and at StarHub's absolute discretion.

8. In addition to these terms and conditions, StarHub Youth Perks Promotion terms and conditions, prevailing consumer General Terms & Conditions and applicable Service Specific Terms & Conditions available at www.starhub.com, incorporated by reference, shall apply.

9. Participation in this promotion shall constitute acceptance of all these terms and conditions and any amendments thereof.