Terms & Conditions - StarHub TV Add-On Packs/Groups

  1. In addition to these Promotion Terms & Conditions, your subscription to the StarHub TV Add-On Packs/Groups is subject to StarHub's Consumer General Terms & Conditions, Service Specific Terms & Conditions for TV Services and any further terms and conditions that you and we may have agreed to from time to time. You may view our terms and conditions at Legal Notices & Terms.
  2. If there is any conflict or inconsistency between any provision of these Promotion Terms & Conditions, the General Consumer Terms & Conditions and Service Specific Terms & Conditions, the documents shall be construed in the following order of precedence:
  3. Promotion Terms & Conditions;
  4. Service Specific Terms & Conditions for TV Services; and
  5. Consumer General Terms & Conditions.
  6. The following Add-On Packs/Groups are available for purchase at the following promotional rates:
  7. Yu Le Pack ($22.90/month) or Qiang Dang Yu Le Pack ($28.90/month);
  8. Box Office Pack ($21.90/month) or Supreme Box Office Pack ($28.90/month);
  9. Thangam Pack ($16.90/month) or Thangam Migai Pack ($21.90/month);
  10. Idaman Pack ($19.90/month);
  11. Manoranjan Pack ($25.90/month); and/or
  12. Cricket Group ($19.26/month)
  13. For the avoidance of doubt, as the Add-On Packs described in each of sub-paragraphs 3.1, 3.2 and 3.3 are overlapping, you may subscribe only to either:
  14. the Yu Le Pack or the Qiang Dang Yu Le Pack;
  15. the Box Office Pack or the Supreme Box Office Pack; and/or
  16. the Thangam Pack or the Thangam Migai Pack.
    For example, you may subscribe to either the Ye Le Pack or the Qiang Dang Yu Le Pack, but not both, at any point in time. However, you may subscribe concurrently to the Yu Le Pack, Box Office Pack and Thangam Pack.
  17. A 12-month contract ("Minimum Period of Service") will apply from the date the Add-On Pack is activated, and the promotional rates will commence from that date. If you have upgraded or downgraded between:
  18. the Yu Le Pack and the Qiang Dang Ye Le Pack;
  19. the Box Office Pack and the Supreme Box Office Pack; or
  20. the Thangam Pack and the Thangam Migai Pack;
    the commencement date of the Minimum Period of Service will apply from the date of purchase of either Add-On Pack described in each of paragraphs 3.1, 3.2 or 3.3, whichever is earlier.
  21. Early Termination Charges will apply if you terminate any Add-on Pack within the Minimum Period of Service. The maximum Early Termination Charges applicable for each Add-On Pack are set out below :
  22. Yu Le Pack - up to $274.80;
  23. Qiang Dang Yu Le Pack - up to $274.80;
  24. Box Office Pack - up to $262.80;
  25. Supreme Box Office Pack - up to $262 .80;
  26. Idaman Pack - up to $238.80;
  27. Thangam Pack - up to $202.80;
  28. Thangam Migai Pack - up to $202.80; 
  29. Manoranjan Pack - up to $310.80; and
  30. Cricket Group - up to $231.12
  31. The actual amount of Early Termination Charges payable will be pro-rated and charged based on the number of unfulfilled months remaining in the Minimum Period of Service.
  32. Early Termination Charges will not apply and the Minimum Period of Service will be deemed continued, if you are upgrading or downgrading between:
  33. the Yu Le Pack and the Qiang Dang Yu Le Pack;
  34. the Box Office Pack and the Supreme Box Office Pack; or
  35. the Thangam Pack and Thangam Migai pack.
  36. The promotional rates listed above will automatically continue to apply after the end of the Minimum Period of Service.
  37. Customers who unsubscribe from any Add-On Pack/Group after the Minimum Period of Service but thereafter wish to re-subscribe will have to start a new 12-month contract.
  38. The Add-On Packs/Groups are available to new and existing StarHub TV residential customers who:
  39. are subscribing to the new StarHub TV subscription plan with a minimum of 3 Basic Tiers; and
  40. do not have outstanding bills due to StarHub.
  41. For any applicable channel(s) available as part of any of the above Add-On Packs/Groups which have been selected by customers, and is/are part of the customer's current subscription, the current subscription charge for the channel(s) will be replaced with the monthly subscription charge of the new selected Add-On Pack/Group. Any existing promotion which the customer might be enjoying on the channel(s) will be forfeited immediately.
  42. The Add-On Packs/Groups are not available to Commercial customers.
  43. The Add-On Packs/Groups are not available with other discounts, promotions, special packages or external offers, unless specified by StarHub.
  44. In the event of a dispute, a customer's entitlement to purchase any Add-On Pack is subject to the sole discretion and final determination of StarHub.
  45. StarHub reserves the right to revise any of these Promotion Terms & Conditions (including pricing plans) at its discretion without prior notice. Use of StarHub TV Services will constitute acceptance of these terms and conditions and the amendments thereof.