Terms & Conditions - StarHub Rewards – Top 50 Converters Lucky Draw ("Lucky Draw")


  1. Eligibility
    1. This Lucky Draw commences on 1 August 2015 to 31 December 2015, both dates inclusive ("Lucky Draw Period").
    2. Participants must be a StarHub customer with active StarHub services during the Lucky Draw Period, and not have any outstanding bills with StarHub during the Lucky Draw Period and at the time of the draw.
    3. Employees of StarHub, their immediate families, as well as commercial customers and bulk subscription customers, are not eligible to participate in this Lucky Draw.
  2. Lucky Draw Mechanics
    1. Participants will have to do the following during the Lucky Draw Period: (i) Participants can participate in the Lucky Draw by using 100 rewards points from their StarHub Rewards Account to convert for 270 AirAsia BIG Points. A participant's usage of reward points will be deemed as full compliance and agreement to the Terms and Conditions of StarHub Rewards and AirAsia BIG Points Conversion Programme Terms and Conditions.
    2. At the end of the Lucky Draw Period, Winners will be picked from the eligible participants through a Lucky Draw ("Winners").
    3. Each eligible StarHub customer may participate as many times as they wish, subject to the number of rewards points they have.
  3. Prizes
    1. Top 50 StarHub customers who converted the most number of times will win 50,000 AirAsia BIG Points each (“Prize”). Each month, 10 Winners will be selected. Each StarHub customer is eligible to only 1 x 50,000 AirAsia BIG Points in the event that he/she had converted the highest number of times in 2 separate months.
  4. Collection
    1. Winners will be notified via phone/email by 31 January 2016.
    2. The Prizes must be redeemed in accordance with the notification from StarHub.
    3. If a Winner fails to collect the Prize by the deadline specified by StarHub, the Winner shall be deemed to have forfeited the Prize, and no further correspondence will be entertained under any circumstances.
  5. Personal Data
    1. StarHub will need to collect and use participants' personal data, as well as disclose their personal data to StarHub's partners, to facilitate their participation in the Lucky Draw. Such personal data may include without limitation a participant's name, telephone number, email address, personal identification or passport number, as well as his picture, photographs or likeness. 
    2. StarHub and its partners reserve the right to use the names, pictures, photographs or likeness of any participant or Winner in its marketing, publicity or promotional materials at StarHub's sole discretion without notice to the participant or Winner, or require any participant or Winner to appear in any form of marketing, publicity or promotional activities. StarHub may also use your personal data to conduct analysis on your use of our products and services so as to help us improve, review, develop and efficiently manage the products and services offered to you. 
    3. By participating in this Lucky Draw, you consent to StarHub's and its partners' collection, use and disclosure of your personal data for the purposes and in the manner described above.
  6. Others
    1. StarHub's decisions on the Lucky Draw and the Winners shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual’s entitlement to participate in the Lucky Draw and any participant’s entitlement to the Prizes shall be subject to the sole discretion and final determination of StarHub.
    2. StarHub is not responsible to any Winner for the redemption of the Prizes. StarHub shall not be liable to any Winner for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by any Winner arising out of or in connection with the redemption of any Prize.
    3. StarHub reserves the right to amend these terms and conditions at any time and without notice. Participation in this Lucky Draw and continued use of StarHub Services will constitute acceptance of these terms and conditions and any amendments thereof.
    4. These terms and conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.
    5. General StarHub Rewards and Loyalty Programme Terms & Conditions apply.
  7. AirAsia BIG Points Conversion Program
    1. This offer is valid while stocks last.
    2. StarHub Rewards Points used for redemption will be deducted from customer's account with immediate effect.
    3. StarHub Rewards Points used for redemption are non-refundable.
    4. All redeemed items, whether utilized or not, may not be refunded or exchanged for other items in the StarHub Rewards catalogue, StarHub Rewards Monthly Points, cash or in kind.
    5. Other StarHub Rewards Monthly Points Terms and Conditions apply.
    6. In the event of a dispute, a customer's entitlement to participate in and/or receive the redemption offer is subject to the sole discretion and final determination of StarHub.
    7. StarHub is not an agent of the merchant. Any dispute about the quality or performance must be resolved directly with the merchant.
    8. StarHub reserves the right to revise any of these terms and conditions at its discretion without prior notice. Participation in this program will constitute use of the revised terms and conditions.
    9. Promotional seats are limited. A customer must be a member of the AirAsia BIG Loyalty Programme in order to receive the BIG Points. The BIG Points required to redeem an available AirAsia flight on a seat-and-flight basis may change at any time and exclude any airport taxes, duties and fuel surcharges. To learn more about the AirAsia BIG Loyalty Programme, including the full list of destinations available for redemption, the actual number of BIG Points required for the destinations, and to redeem the flights to your choice of destinations, please visit http://www.airasiabig.com/sg/en/. Terms and Conditions apply.