Terms & Conditions - StarHub Go Prime Eleven Pass Pack

 

  1. In addition to these Terms & Conditions, your subscription to the StarHub Go Prime Eleven Pass Pack is subject to StarHub's Consumer General Terms & Conditions, StarHub Go Terms & Conditions and any further terms and conditions that you and we may have agreed to from time to time. You may view our terms and conditions at Legal Notices & Terms.
  2. If there is any conflict or inconsistency between any provision of the StarHub Go Prime Eleven Pass Pack Terms & Conditions, the General Consumer Terms & Conditions and StarHub Go Terms & Conditions, the documents shall be construed in the following order of precedence:
    1. StarHub Go Prime Eleven Pass Pack Terms & Conditions;
    2. StarHub Go Terms & Conditions; and
    3. Consumer General Terms & Conditions.
  3. The Prime Eleven Pass Pack is available for purchase at the following rates:
    1. $19.90/month if there is a commitment to a twelve (12) month Minimum Period of Services (as defined under Clause 5.1 below); or
    2. $24.90/month without any Minimum Period of Service.
  4. The Prime Eleven Pass Pack is available to new and existing StarHub Go customers who do not have outstanding bills due to StarHub.  StarHub reserves the right to determine the eligibility criteria of customers for the Prime Eleven Pass Pack.
  5. For the Prime Eleven Pass Pack purchased with a commitment to a twelve (12) month Minimum Period of Services under sub-clause 3.1 above:
    1. A 12-month contract ("Minimum Period of Service") will apply from the date the Prime Eleven Pass Pack is activated, and the rates will commence from that date.
    2. Early Termination Charges will apply if you terminate the pack within the Minimum Period of Service.
    3. The actual amount of Early Termination Charges payable will be pro-rated and charged based on the number of unfulfilled months remaining in the Minimum Period of Service. The tiered Early Termination Charges for the Prime Eleven Pass Pack are shown in Table 1 below. Any waivers of the Early Termination Charges shall be determined by StarHub at its sole and absolute discretion.
Applicable Early Termination Charges for early termination during Minimum Period Service of 12 months

Remaining Minimum Period of Service (months) at time of termination

Early Termination Charges ($)

12

238.80

11

218.90

10

199.00

9

179.10

8

159.20

7

139.30

6

119.40

5

99.50

4

79.60

3

59.70

2

39.80

1

19.90

  1.  
    1. If there is no early termination, the rates listed in sub-clause 3.1 will automatically continue to apply after the end of the Minimum Period of Service.
    2. After an early termination during the Minimum Period of Service, if you wish to subscribe again for the Prime Eleven Pass Pack, you may do so at the applicable rates and conditions at the time of your re-subscription provided that all early termination charges have been duly paid by you.
  2. The Prime Eleven Pass Pack is not available with other discounts, promotions, special packages or external offers, unless specified by StarHub.
  3. We reserve the right to change or replace the content or channels provided under the Prime Eleven Pass Pack at our sole discretion without prior notice and your use of the Prime Eleven Pass Pack is deemed as acceptance of such changes.
  4. We reserve the right to revise any of these Terms & Conditions (including pricing plans) at our sole discretion without prior notice and your use of StarHub Go will constitute acceptance of such revisions.