Terms & Conditions - SmartBuddy
 
  1. General
    The use of the SmartBuddy Mobile Plans are subject to StarHub's Consumer General Terms & Conditions, and any other terms and conditions that you and we may have agreed to from time to time. You may view our terms and conditions at Legal Notices & Terms.
  2. Eligibility
    1. The SmartBuddy Mobile Plans are available to the following persons only:
      1. Clients and members of the Singapore Association for the Deaf;
      2. Clients and members of the Singapore Association of the Visually Handicapped;
      3. Concession card holders identified as Persons with Disabilities (“PWDs”); and
      4. Any other persons who meet our criteria as we may determine
    2. To apply for the SmartBuddy Mobile Plan, you must present your membership card, concession card or such other forms of valid documentation evidencing the above as we may require for our verification. We will make the final determination of your eligibility for the SmartBuddy Mobile Plan.
    3. If we deem that you are eligible to apply for the SmartBuddy Mobile Plan, you would be entitled to apply for a maximum of one (1) SmartBuddy Mobile Plan only regardless of the number of mobile subscriptions or the number of relevant memberships or concession cards that you hold, unless you are applying for a SmartBuddy Mobile Plan on behalf of a minor or unless otherwise agreed by us.
  3. SmartBuddy Mobile Plan
    1. If you qualify for the SmartBuddy Mobile Plan, you would enjoy the following discounted rates for a fixed period of 24 continuous months for one of your mobile service subscriptions:
      1. A monthly subscription of $26.60;
      2. A lower rate for excess data usage charges at $2.14/GB subject to cap at maximum of $21.40/month;
      3. Free Caller Number Display value added service; and
      4. Such other discounts as may be stipulated in writing in your contract with us.
    2. All other charges (including roaming charges and charges for other value added services) will continue to apply at our prevailing rates.
    3. There will be no automatic renewal of the SmartBuddy Mobile Plans. However, prior to the expiry of your 24 month SmartBuddy Mobile Plan you may request for a renewal of the SmartBuddy Mobile Plan in accordance with Clause 2 of these Specific Terms and Conditions.
      1. The SmartBuddy Mobile Plans are eligible for Hub Club membership but not eligible for Hub Club discount
      2. The SmartBuddy Mobile Plans are unique to you personally and are not transferrable to any other persons.
  4. Others
    1. All prices stated are inclusive of 7% GST.
    2. The following charges will continue to apply even if you are enjoying the SmartBuddy Mobile Plans:
      1. A one-time registration / SIM card charge of $37.45 for all new mobile subscription services;
      2. A SIM card charge of $26.75 for each replacement of your SIM Card; and
      3. Such other standard costs, rates and expenses as would usually apply to all mobile subscription services.
    3. Save as set out in these Specific Terms and Conditions, all other standard terms and conditions for the relevant mobile, mobile broadband and data services that you procure from us apply. You may view our terms and conditions at Legal Notices & Terms.