Terms & Conditions - Prepaid Data Plans Specific


  1. General
    1. The use of the Prepaid Data Plans are subject to StarHub's Consumer General Terms & Conditions, and any other terms and conditions that you and we may have agreed to from time to time. You may view our terms and conditions at Legal Notices & Terms.
    2. If there is any conflict or inconsistency between the applicable terms and conditions, the documents shall be construed in the following order of precedence:
      1. Service Specific Terms & Conditions for Prepaid Data Plans;
      2. Service Specific Terms & Conditions for Mobile Data Services;
      3. Service Specific Terms & Conditions for Mobile Services; and
      4. General Consumer Terms & Conditions.
  2. Prepaid Data Plans
    1. The following Prepaid Data Plans, and such other Prepaid Data Plans as may be notified by us from time to time, are available until further notice by us:
Short Term Plans Long Expiry Plans
3-Day 30MB
$2 30-Day 1.2GB $10
3-Day 200MB $4 30-Day 2.4GB $15
3-Day 1GB $5 30-Day 3.6GB $20
7-Day 10MB $1      
7-Day 1GB $7      
    1. You may apply for the available Prepaid Data Plans if you meet the following eligibility criteria:
      1. you have a valid StarHub Prepaid SIM Card with voice capability; and
      2. you have sufficient credits in your StarHub Prepaid SIM Card to cover the Charges of the relevant Prepaid Data Plan.
    2. We may decline, or refuse the acceptance of your application for any or all of the Prepaid Data Plans, at our sole discretion and without any obligation to give you a reason for our decision.
    3. Each Prepaid Data Plan will commence from the time of activation. Upon activation, we will send you an SMS confirming the activation and stating the time at which the Prepaid Data Plan will expire.
    4. The duration of all Prepaid Data Plans will be calculated on a 24-hour clock cycle based on our recorded time of activation.
  1. Applicable Limits
    1. There are certain maximum limits to the Prepaid Data Plans that we can provide to you on a cumulative basis under one prepaid account, regardless of the number of Prepaid Data Plans that you have procured and paid for. The maximum limits are:
      1. 100GB for all Prepaid Data Plans; and
      2. 30 days from the date of the purchase of the last Prepaid Data Plan.
    2. As we do not monitor such maximum limits, please check if you are likely to exceed the maximum limits before proceeding to procure an additional Prepaid Data Plan.
    3. No refunds will be given to you for any Prepaid Data Plan that you have paid for that exceeds any applicable maximum limit.
  2. Use
    1. You may only use the Prepaid Data Plans for data access and within our network in Singapore only.
  3. Payment
    1. You must make full payment of each Prepaid Data Plan once activation is successful. There will be no refund of such payment regardless of whether or not the Prepaid Data Plan has been fully utilized.
  4. Expiry and Termination
    1. Upon expiry or termination of any Prepaid Data Plan, all unused data remaining in the Prepaid Data Plan at the time of expiry or terminate, will be forfeited, without any refund and without further notice to you.
  5. Others
    1. We reserve the right to revise these Service Specific Terms & Conditions at our discretion from time to time. We endeavour, where reasonably practicable, to give you reasonable advance notice of such changes. You agree that the display of any revised terms and conditions on our website will constitute notice of the changes. Your continued use of the Mobile Prepaid Plans will constitute acceptance of the changes.