Terms & Conditions - My StarHub App Contest (“Contest”)


  1. Eligibility
    1. This Contest commences on 24 December 2016 to 31 December 2016, both dates inclusive (“Contest Period”).
    2. Participants must be a StarHub residential customer, and not have any outstanding bills with StarHub during the Contest Period and at the time of the draw.
    3. Employees of StarHub, their immediate families, as well as commercial customers and bulk subscription customers, are not eligible to participate in this Contest.

  2. Contest Mechanics
    1. Participants will have to do the following during the Contest Period:
      1. There will be 8 questions posted on StarHub’s Facebook page, with one post per question (each, the “Contest Post”). For each question, 8 participants will win.
      2. To be considered as a participant for a question, you will need to comment on the respective Contest Post with your answer.
      3. Participants will need to log in to the ‘My StarHub app’ to find the answers.
      4. At the end of the Contest Period, 8 winners per question will be picked by StarHub. Determination of the best entries shall be at the sole discretion of StarHub. StarHub’s decision is final with respect to all matters relating to the award of the Prize and shall not be subject to review or appeal by you or any third party. StarHub reserves the right to replace any Winner subsequently found to be disqualified for any reason.
    2. Each eligible participant will be entitled to participate by answering each Contest Post multiple times in this contest. However, each participant can only win once. If a participant has won already, they will not be given any further chance to win again.

  3. Prizes
    1. There shall be sixty four (64) Winners of the prize (“Prize”), which comprises: S$80 cash per Winner.

  4. Collection
    1. Shortlisted Winners will be notified via Facebook within 3 working days after the contest end date to submit their details for verification In the event a shortlisted Winner cannot be contacted via Facebook within 72 hours, or is not a StarHub customer, another Winner will be picked as a replacement.
    2. The Prizes must be redeemed in accordance with the notification from StarHub.
    3. If a Winner fails to collect the Prize by the deadline specified by StarHub, the Winner shall be deemed to have forfeited the Prize, and no further correspondence will be entertained under any circumstances.

  5. Personal Data
    1. We will need to collect and use participants’ personal data, as well as disclose their personal data to our partners, to facilitate their participation in the Contest. Such personal data may include without limitation a participant’s name, telephone number, email address and personal identification.
    2. StarHub and its partners reserve the right to use the names, pictures, photographs or likeness of any participant or Winner in its marketing, publicity or promotional materials at StarHub's sole discretion without notice to the participant or Winner, or require any participant or Winner to appear in any form of marketing, publicity or promotional activities. StarHub may also use your personal data to conduct analysis on your use of our products and services so as to help us improve, review, develop and efficiently manage the products and services offered to you.
    3. By participating in this Contest, you consent to our and our partners’ collection, use and disclosure of your personal data for the purposes and in the manner described above.

  6. Prizes
    1. StarHub shall not be deemed to be the seller or transferor of the Prizes. The Prize shall be subject to such other terms and conditions as may be imposed by the relevant sponsors, merchants and/or suppliers of the Prize (“Prize Terms”). Each Winner agrees to be bound by such Prize Terms.
    2. StarHub reserves the right to redistribute any unclaimed Prizes to other participants or donate any unclaimed Prizes to the Community Chest or any other approved charitable organization.
    3. The Prizes, or any part thereof, shall not be transferable, exchangeable, redeemable or substituted for other benefits.
    4. StarHub reserves the right to replace any Prize with another of equal or higher value without prior notice.

  7. Others
    1. StarHub's decisions on the Contest and the Winners shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual’s entitlement to participate in the Contest and any participant’s entitlement to the Prizes shall be subject to the sole discretion and final determination of StarHub.
    2. StarHub is not responsible to any Winner for the redemption of the Prizes. StarHub shall not be liable to any Winner for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by any Winner arising out of or in connection with the redemption of any Prize.
    3. StarHub reserves the right to amend these terms and conditions at any time and without notice. Participation in this Contest and continued use of StarHub Services will constitute acceptance of these terms and conditions and any amendments thereof.
    4. These terms and conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.