Terms & Conditions - Usage of Mobile Handset Upgrade Voucher


  1. Promotion is valid till the expiry date stated on the voucher and is not exchangeable for cash or kind and is non-refundable.
  2. This voucher is strictly non-transferable and is applicable for the stated customer & mobile line only.
  3. This voucher is for ONE time use with the renewal of the contract of the stated mobile line with a 2-year Mobile Phone Package and cannot be combined with any other vouchers/promotions.
  4. At the time of redemption, you must have fulfilled the Minimum Period of Service if you have a mobile contract with us.
  5. This voucher / offer cannot be used for the payment of any bills or the purchase of any accessories. It can only be used in a single transaction and any unused amount will be forfeited.
  6. All outstanding balances of customer's account(s) with StarHub and/or its affiliates must be paid in full before taking up this promotion or redemption of the Handset Upgrade voucher.
  7. Valid local student pass and NRIC/birth certificate of student under 16 or NSF card are to be produced for subscription of Student Plans.
  8. Staff pass and NRIC/birth certificate for corporate customers are to be produced upon recontract at Parkway Parade or nex.
  9. Prevailing charge under early handset upgrade scheme will be waived upon usage of this voucher.
  10. StarHub reserves the right to amend these Terms & Condition/Promotional Terms & Conditions at any time and without notice. Please refer to the General Terms & Conditions and the Service Specific Term & Conditions available at Legal Notices & Terms.