Terms & Conditions - MaxMobile Plans


  1. Definitions
    1. In these Terms & Conditions:
      1. “Service” means the mobile data service, known as “MaxMobile”, provided by StarHub Mobile Pte Ltd (Reg No. 200000646C); and
      2. “MaxMobile Plans” means such Mobile data plans as may be implemented by StarHub from time to time.
  2. Subscription
    1. MaxMobile Plans are not available for subscription as value-added services to StarHub mobile postpaid plans and shall be subscribed to separately from StarHub mobile postpaid plans
    2. You can change the MaxMobile Plan to which you have subscribed to another MaxMobile Plan at any time, unless your account has been suspended or blacklisted or there are outstanding Charges under your account.
    3. Any change in your MaxMobile Plan may result in a temporary disruption of your access to or use of the Service and/or loss of data; StarHub shall not be liable for any such disruption or loss of data, or any damages, losses, costs or expenses arising therefrom.
    4. The applicable early termination charges shall be payable if you change or terminate your MaxMobile Plan at any time during your minimum contract term.
  3. Charges
    1. Unless expressly waived by StarHub, you will be charged the following:
      1. the prevailing registration fee for each new MaxMobile Plan subscribed to;
      2. the prevailing monthly subscription Charges for each of the MaxMobile Plans; and
      3. usage Charges, if any.
    2. You will be billed the subscription charges for the MaxMobile Plans on a monthly basis.
    3. Certain MaxMobile Plans may be subject to a maximum cap on charges and applies only to local data traffic. You will be charged the prevailing rates for data traffic used outside of Singapore.
  4. General
    1. StarHub’s General Terms & Conditions and Specific Terms & Conditions for Mobile and MaxMobile Data Services will apply to the Promotion. If there is any conflict or inconsistency between any provision of the Service Specific Terms & Conditions and any provision of the General Terms & Conditions, such conflict or inconsistency will be resolved in a manner most favourable to StarHub. However, if such conflict or inconsistency cannot be so resolved, the provisions of the Service Specific Terms & Conditions will prevail over the provisions of these General Terms & Conditions.
    2. StarHub reserves the right to amend these Terms & Conditions (including the charges payable in respect of the MaxMobile Plans) at its discretion, at any time and without prior notice. Subscription to and use of the Service shall constitute acceptance of these Terms & Conditions and any amendments thereof