Terms & Conditions - Marvel Movie Marathon Event Social Contest


This Contest or promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. Any questions, comments or complaints regarding this Contest or promotion should be directed to StarHub, not Instagram.



  1. This Contest commences on 28 April 2018 (Sat), 0800am to 29 April (Sun), 2359pm (“Contest Period”).
  2. This Contest will be governed by these standard terms and conditions ("Terms"). Each Participant agrees that he/she has read and understood these Terms and by his or her participation in the Contest, each Participant agrees to be bound by and to comply with the Terms.  Non-compliance with or breach of any of the Terms may disqualify a Participant and any prize won may be forfeited, withheld, withdrawn or reclaimed.
  3. This Contest is open only to StarHub customers who have redeemed the tickets for the Marvel Movie Marathon (“Participants”). Participants under the age of twenty-one (21) years old must seek parental and/or guardian consent before participating in this Contest. For Participants who are StarHub customers, they must not have outstanding bills with StarHub during the Contest Period and at the time of the selection of the winners. 
  4. Employees of StarHub, their immediate families (including spouses, children, parents, brothers and/or sisters), any persons professionally associated with this Contest, commercial customers, bulk subscription customers and StarHub mobile prepaid customers are not eligible to participate in this Contest. Winner(s) may be required to sign a written statement confirming their eligibility before prize collection.


Contest Mechanics

  1. Participants will have to do the following during the Contest Period:
    • Participant will need to take a picture at our Marvel event photo booth at GV Suntec Level 3, post it on his/her Instagram account with #StarHubRewards for a winning chance.
    • At the end of the Contest Period, 10 winners will be picked from the eligible Participants (“Winners”) based on relevance to contest topic, originality and creativity.
  2. Each eligible Participant will be entitled to participate once in the Contest. Participants shall not submit more than one (1) entry and in the event of repeat submissions, only the latest entry will be eligible for consideration.



  1. Prize
    There shall be 10 Winners of the Prize:
    Grand Prize: 2D1N Hard Rock Hotel Singapore + 1 pair of Madame Tussauds Tickets (includes 4D Marvel Experience)
    9 Consolation Prizes: 5 winners X a pair of GV Gold Class Tickets; 4 winners X a pair of Madame Tussauds Tickets (includes 4D Marvel Experience)

  2. StarHub shall not be deemed to be the seller or transferor of the Prize. The Prize shall be subject to such other terms and conditions as may be imposed by the relevant sponsors, merchants and/or suppliers of the Prize (“Prize Terms”). The Winners agree to be bound by such Prize Terms.
  3. The Winners shall not directly or indirectly resell, attempt to resell and/or allow the resale of the Prize in any manner whatsoever. A breach of this clause shall constitute a material breach and shall entitle StarHub to immediately withdraw or reclaim the Prize upon notice and without any liability on StarHub’s part.
  4. StarHub reserves the right to redistribute any unclaimed Prize to other Participants or donate any unclaimed Prize or its equivalent value to the Community Chest or any other approved charitable organization.
  5. The Prize, or any part thereof, shall not be transferable, exchangeable, redeemable or substituted for cash or other benefits.
  6. StarHub reserves the right, at any time in its sole and absolute discretion, to substitute, withdraw, add to or alter the Prize or any part thereof without prior notice.
  7. Acceptance of the Prize shall constitute a release and discharge of StarHub by the Winners from any and all liability, claims, demands, causes of action, and/or damages which the Winners may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Contest, (ii) personal injury and/or property damage, theft or loss suffered by the Winners and/or his or her companion as a result of the use and/or enjoyment of the Prize, and/or (iii) any tax liabilities in relation to the Contest, Prize and/or use or enjoyment of the same.



  1. The Winners will be notified via Phone or Mail within 2 weeks after the Contest Period by StarHub. In the event a chosen Winner cannot be contacted via phone within twenty-four (24) hours, another Winner will be picked as a replacement.
  2. The Prize must be redeemed in accordance with the notification message from StarHub.
  3. If a Winner fails to respond in accordance with StarHub’s notification by the deadline specified, that Winner shall be deemed to have forfeited the Prize, and no further correspondence will be entertained under any circumstances.
  4. The Winners shall each be required to sign an acknowledgement of acceptance of all the Terms and release of liability form in respect of their use of the Prize, as a condition to their receipt of the Prize. The terms and conditions of the acknowledgement and release form are not subject to amendment.  In the event of non-compliance with this paragraph, the Winner(s) will be disqualified.  StarHub reserves the right to select another Participant or to cancel the Prize.


Personal Data

  1. By participating in the Contest and/or accepting the Prize, each Participant and Winner agrees that StarHub and its related corporations (collectively “StarHub Group”) may collect and use their personal data, as well as disclose their personal data to StarHub Group partners for various purposes, to facilitate their participation in the Contest and acceptance of the Prize, including contacting them at their Singapore telephone numbers regarding their participation in the Contest. Such personal data may include without limitation a Participant’s or Winner’s name, telephone number, email address, personal identification or passport number, as well as his picture, photographs or likeness.
  2. StarHub Group and its partners reserve the right to use the names, pictures, photographs or likeness of any Participant or Winner in their marketing, publicity or promotional materials at their sole discretion without notice to the Participant or the Winner, or require any Participant or Winner to appear in any form of marketing, publicity or promotional activities. StarHub may also use such personal data to conduct analysis on the Participant’s/Winner’s use of StarHub products and services to help StarHub improve, review, develop and efficiently manage the products and services offered to StarHub customers.
  3. By participating in this Contest, each Participant/Winner consents to StarHub Group and its partners’ collection, use and disclosure of their personal data for the purposes and in the manner described above.



  1. By participating in the Contest and/or accepting the Prize, the Participants / Winners shall release, discharge and indemnify and keep StarHub Group and/or any of their respective employees, directors, officers, third party agents and/or representatives (collectively, "Representatives") indemnified against any and all death, injury, harm, incapacity, trauma, theft or loss (including theft or loss of property), damage, claims and costs, tax liabilities, in any manner whatsoever, suffered and/or incurred by (a) StarHub Group and/or Representatives as a result of the Participant’s and/or Winner’s breach of these Terms, and (b) the Participant, Winner and/or any person related to them (including without limitation, any travel companion) as a result of participation in this Contest and/or utilization/enjoyment of the Prize and/or any act and/or omission pertaining thereto.
  2. StarHub's decisions on the Contest and the Winners shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual’s entitlement to participate in the Contest and any Participant’s entitlement to the Prize shall be subject to the sole discretion and final determination of StarHub.
  3. StarHub is not responsible to the Winners for the redemption of the Prize. StarHub shall not be liable to the Winners for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by the Winners arising out of and/or in connection with the redemption of the Prize.
  4. StarHub reserves the right to amend any of these terms and conditions at any time and without notice. Participation in this Contest shall constitute acceptance of these terms and conditions and any amendments thereof.
  5. These terms and conditions shall be governed by the laws of Singapore save for the Contracts (Rights of Third Parties) Act. (Cap. 53B) which is expressly excluded from application and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.