Terms & Conditions - HD Voice & HD Voice+

 

  1. The use of the StarHub Mobile Services are subject to StarHub's Consumer General Terms & Conditions, Service Specific Terms & Conditions, and any other terms and conditions that you and we may have agreed to from time to time. You may view our terms and conditions at Legal Notices & Terms.
  2. HD Voice/HD Voice+ are special features of the StarHub Mobile Services which you may enjoy without additional charge, under these terms and conditions.
  3. We offer the HD Voice feature to all StarHub Mobile subscribers and the HD Voice+ feature to subscribers of the StarHub SmartSurf HD and 4G Plans. You would not be able to enjoy either feature if you are not a subscriber of the abovementioned plans.
  4. In order for you to enjoy our HD Voice feature, both the caller and recipient of the call must:
    1. use the relevant HD Voice enabled devices
    2. be subscriber to any StarHub Mobile plan
  5. In order for you to enjoy our HD Voice+ feature, both the caller and recipient of the call must:
    1. use the relevant StarHub tested HD Voice+ enabled devices; and
    2. be subscribers of StarHub SmartSurf HD and/or 4G Plans.
  6. You accept that your experience of the HD Voice/HD Voice+ features are subject to and may vary based on data traffic conditions which in turn are dependent on a combination factors including types of handsets used, software used, location and time of use.