Terms & Conditions - Frequently Called Countries For Residential Customers

 

  1. The following residential subscribers may apply for FCC: StarHub Mobile subscribers/StarHub telephone (PSTN/ISDN) subscribers/StarHub registered SingTel telephone (fixed line) subscribers/StarHub registered SingTel Mobile subscribers/StarHub registered M1 Mobile subscribers /registered StarHub International Calling Card subscribers.
  2. FCC offers 8% discount on StarHub IDD 008 calls from Singapore for up to 8 nominated overseas countries, at all times of the day, 7 days a week. StarHub will advise each subscriber as to the number of countries that can be nominated under FCC subject to a maximum of 8 countries. For registered StarHub International Calling Card subscribers, the 8% discount also applies to StarHub Direct calls from overseas to Singapore for available countries only. IDD 018 and 1635 Operator Assisted calls are not eligible for any discount under FCC.
  3. Each residential subscriber can only register for one FCC plan and such FCC plan can only be applied to one of his/her accounts (where such subscriber has more than one account with StarHub).
  4. StarHub reserves the right to charge a subscription fee for FCC.
  5. FCC subscribers are bound by the prevailing StarHub's Terms & Conditions for Info-Communications Services and these apply in addition to the Terms & Conditions as set out herein.
  6. New subscribers of FCC will only start to enjoy the discount 7 days after sending the FCC application to StarHub. FCC subscribers are advised to call StarHub Customer Care at 1633 to check their status of their FCC application. StarHub reserves the right in its sole discretion to reject any such application.
  7. The administration fee for any change or addition to the list of FCC countries is $5 per country. FCC subscribers are advised to call StarHub Customer Care at 1633 to check the status of the change of their nominated countries. For change of nominated countries, FCC subscribers are advised to call StarHub Customer Care at 1633 to check the status of when the discount on the nominated countries will take effect.
  8. FCC may be terminated by the subscriber through a written notice of not less than 7 working days to StarHub. Upon termination, the subscriber shall not be entitled to receive any refund for any fee or amount paid. However, the subscriber shall be entitled to receive the discount due to him under the FCC up to the day prior to the effective termination date.
  9. StarHub reserves the right at anytime in its sole discretion to withhold any discount under FCC from the subscriber when such calls also qualify for discount under any other promotion, scheme or special deal implemented or offered by StarHub from time to time.
  10. StarHub reserves the right to modify or change any of the FCC Terms & Conditions and/or scheme at anytime in its sole discretion. The display of the revised FCC Terms & Conditions and/or scheme on StarHub's website will constitute notice to FCC subscribers of the modifications or changes. The subscriber's continued use of StarHub IDD Services will constitute his acceptance of the modifications or changes.
  11. StarHub may suspend or terminate FCC at anytime in its sole discretion.