Terms & Conditions - DataJump Value Added Service

 

  1. General
    1. The use of the DataJump Value Added Services (“DataJump VAS”) is subject to StarHub's General Terms & Conditions (for Consumer or Business, as applicable), these Specific Terms and Conditions and any other terms and conditions in relation to services that you have subscribed from time to time. You may view our terms and conditions at http://www.starhub.com.
       
  2. Eligibility Criteria
    1. You are eligible to subscribe to the DataJump VAS if you hold any of the postpaid mobile standalone plan or SharePlus parent plan (excluding SharePlus dependent plan) set out below:-
      1. 4G 4 or SIM Only 4G 4
      2. 4G 5 or SIM Only 4G 5
      3. 4G 6 or SIM Only 4G 6
      4. 4G 12 or SIM Only 4G 12,
        (each an “Eligible Plan”).
    2. StarHub reserves the right to amend the list of Eligible Plans at any time by updating these terms and conditions.
       
  3. The DataJump VAS
    1. The DataJump VAS is offered specifically for each Eligible Plan in the following manner:- 
      1. 4G 4 or SIM Only 4G 4 – DataJump (5GB)
      2. 4G 5 or SIM Only 4G 5 – DataJump (10GB)
      3. 4G 6 or SIM Only 4G 6 – DataJump (15GB)
      4. 4G 12 or SIM Only 4G 12 – DataJump (20GB)
    2. You may subscribe to only 1 DataJump VAS per Eligible Plan and the data from the DataJump VAS is applicable for local data usage only.
    3. The DataJump VAS data bundle cannot be shared with the SharePlus dependent plan.
    4. The minimum contract period for DataJump VAS shall be waived for such period, as determined by StarHub.
    5. You are not entitled to use the DataJump VAS with the following:
      1. SurfHub Plans, HomeHub Go Plans, HomeHub Go SurfHub 15, and HomeHub Go add-ons plans;
      2. 4G 300M and 4G 3 Plans;
      3. Youth promotions (free VASes, and free data upsize);
      4. SmartBuddy;
      5. SharePlus Child Lines;
      6. MaxMobile Plans;
      7. Customized Plans that are offered to selected business customers or
      8. any other plans, discounts or promotions that may not be listed above.
  4. Fees and Billing
    1. A monthly subscription fee of S$10.00 (inclusive of GST) for DataJump VAS per bill cycle applies. Monthly subscription charges and DataJump data bundle will be pro-rated according to your bill cycle. StarHub reserves the right to change its bill cycle as it deems fit.
    2. A one-time charge of $10.70 (inclusive of GST) will apply for each activation of the DataJump VAS.
    3. Local excess data charges will be billed accordingly after the utilisation of the data in your Eligible Plan data bundle and the data in your DataJump VAS.
    4. Upon termination of the DataJump VAS during a billing cycle, monthly subscription charges and DataJump data bundle will be pro-rated according to your billing cycle.
    5. All unused data in the DataJump VAS (including the data bundle in the Eligible Plan) in each bill cycle will be forfeited and will not be rolled over to the next bill cycle.
    6. StarHub’s records shall be final and conclusive for charges and usage incurred.
       
  5. Termination
    1. If there is a change in the Eligible Plan, the DataJump VAS will be terminated automatically. To re-subscribe to the service again, you will need to pay the one-time charge of $10.70 (inclusive of GST) for activation of the DataJump VAS.
    2. StarHub reserves the right to discontinue the DataJump VAS at any time without prior notice.
       
  6. General
    StarHub reserves the right to amend any part of these Specific Terms & Conditions. All amendments shall be posted on this website and shall take effect from the date that they are so posted.