Terms & Conditions - BlackBerry® Prepaid SIM

 

  1. General
    1. The BlackBerry® Prepaid SIM card comes with 180-day validity from the day of activation.
    2. To extend the BlackBerry® Prepaid SIM card, user must top-up the SIM card prior to expiration.
    3. Upon successful top-up, the prepaid SIM card's validity will be extended to 180 days from the date of top-up.
    4. You must read these Terms & Conditions together with our Happy Prepaid General Terms & Conditions, which shall apply together with these Terms & Conditions.
    5. You agree to use the Services in accordance with our prevailing policies, guidelines, instructions, notices and directions.
    6. If your SIM card is lost or stolen, there will be no replacement of the lost SIM nor retain the prepaid mobile number.  
    7. There will be no refund of any remaining credits or balances of the lost SIM card should the BlackBerry® Prepaid SIM card is lost or damaged.
  2. FREE 10 SMS Daily
    1. 5 Local SMS sent can be from both FREE bundled SMS and/or chargeable SMS from customer's Happy Prepaid account.
    2. 5 SMS sent must all be local or Global SMS to be awarded the 10 FREE Local or Global SMS respectively and cannot be combined.
    3. 10 FREE SMS awarded for 5 Local or Global SMS sent can only be used as FREE Local or Global SMS respectively and cannot be combined.
    4. Customers will only be awarded 10 FREE Local and/or Global SMS once each day when they have sent 5 local and/or Global SMS.
  3. For FREE Local SMS
    1. 10 FREE local SMS awarded before 10pm within the day must be utilized by 2359 hours within the same day. Otherwise, any unused FREE SMS will be forfeited and will not be carried forward to the next day.
    2. 10 FREE local awarded after 10pm within the day will be valid till 2359 hours the next day. Unused FREE SMS will not be carried forward to the 3rd day.
      NOTE: Customers will still be entitled to another 10 FREE local SMS after depleting the FREE local SMS on the next day with 5 local SMS sent.
  4. For FREE Global SMS
    1. 50 FREE SMS awarded must be used by 2359 hours on the same day customers are awarded the FREE Global SMS. All unused FREE SMS for the day will be forfeited and will not be carried forward to the next day.
  5. For FREE Incoming Calls
    1. On-demand FREE Incoming Calls feature is open to all StarHub Mobile Happy Prepaid customer.
    2. A fee of 59¢ will apply for each activation (including re-activation) of on-demand FREE Incoming Calls feature.
    3. A daily deduction of 59¢ will apply upon activation of On-demand FREE Incoming Calls feature.
    4. A minimum of $1 after the necessary deduction is required to activate FREE Incoming Calls and also to keep the on-demand FREE Incoming Calls status active.
    5. On-demand FREE Incoming Calls feature is only applicable to calls received in Singapore.