Terms & Conditions - $25 Happy Stars Plus Top-Up

 

  1. $25 Happy Stars Plus top-up comes with:
    1. 400MB local mobile data
    2. $10 main credits
    3. 50-day FREE Incoming Call service
    4. 120 minutes of local outgoing calls
    5. 500 local SMS
    6. 50-day LINE/WeChat Plan
  2. Outgoing minutes are not applicable for 1900/1800/100/LDD/15xx calls. Call charges will be deducted from Happy Stars Plus main balance or Happy main balance (where applicable).
  3. These benefits are only applicable to top-up made via $25 Happy Stars Plus Top-Up cards.
  4. For any local SMS or local calls made, the deduction will be made based on this order (where applicable):
  5. Local SMS:
    1. $17 Happy Stars/$25 Happy Stars Plus (whichever expires first)
    2. Free local SMS
    3. $17 Happy Stars/$25 Happy Stars Plus (main wallet, whichever expires first)
    4. Happy Local
    5. Main wallet
  6. Local calls:
    1. $17 Happy Stars/$25 Happy Stars Plus (whichever expires first)
    2. $17 Happy Stars/$25 Happy Stars Plus (main wallet, whichever expires first)
    3. Happy Local
    4. Main Wallet
  7. Once any of the $25 Happy Stars Plus benefits has been used up, the relevant charges will be deducted from the card's main balance and/or $17 Happy Stars/ Happy $128 benefits (if applicable).
  8. The $25 Happy Stars Plus benefits balances will expire in 50-day from the day of top up. To roll over any unused $25 Happy Stars Plus benefits, customer will have top-up with another $25 Happy Stars Plus top-up up card.
  9. If the customer does not top-up their prepaid with a $25 Happy Stars top-up within 50-day, the $25 Happy Stars Plus benefits will expire and all subsequent charges will be deducted from the main balance and/or $17 Happy Stars/Happy$128 benefits (if applicable).
  10. There will be a maximum cap of:
    1. 1200MB local mobile data
    2. $30 main credits
    3. 360 minutes of local outgoing calls
    4. 1500 local SMS
  11. In the event that ONE of the benefits balances has reached the maximum cap, the rest of the benefits will still be topped up and the expiry date to $25 Happy Stars Plus benefits will be extended to 50-day from the date of top-up.
  12. In the event that ALL benefits has reached the maximum cap, $25 Happy Stars Plus top-up will still be successful and the Free Incoming Call & expiry date to $25 Happy Stars Plus benefits will be extended to 50-day from the date of top-up.
  13. Every successful top-up using $25 Happy Stars Top up will extend the card validity to 180 days from the date of top up.
  14. StarHub will not, in any circumstances, entertain any claim for a refund of the balance remaining in any prepaid mobile account.
  15. Top-up made using $25 Happy Stars Top-up will not be eligible for FREE Bundled SMS and Credit.
  16. All existing promotions (e.g. promotional IDD rates) and features (e.g. FREE 10 local/50 Global SMS with 5 Sent Daily) offered on Happy Prepaid service will still be applicable with $25 Happy Stars Plus Top-up, unless otherwise stated.
  17. Customers are fully responsible for the use of their Happy Prepaid, and in no circumstances shall StarHub be held liable for any loss, expense or damage that customers may suffer.
  18. StarHub reserves the right to revise these Terms & Conditions at its discretion without prior notice. Use of the service will constitute acceptance of these Terms & Conditions and the amendments thereof.
  19. Unless expressly stated herein, StarHub's General Terms & Conditions and Service Specific Terms & Conditions as stated on Legal Notices & Terms shall apply.