Terms & Conditions - $17 Happy Stars Top-Up


  1. With each $17 Happy Stars top up made on Happy Prepaid, customers will receive:
    1. Free Incoming Call service
    2. 200MB local mobile data,
    3. 120 minutes of local outgoing calls
    4. 500 local SMS
    5. 30-day LINE/WeChat Plan
  2. There will not be credits given with this top-up.
  3. Not applicable for IDD calls, 15XX calls and Global SMS usage. Deduction of these charges will be made from other relevant balances.
  4. Outgoing minutes are not applicable for 1900/1800/100/LDD/15xx calls
  5. These benefits are only applicable to top-up made via $17 Happy Stars Top-Up.
  6. For any local SMS or local calls made, the deduction will be made based on this order (where applicable):
    1. Hourglass Local SMS
    2. Happy Stars Local SMS/ Airtime
    3. Any existing FREE Bundled SMS
    4. Happy$128 Local Bal
    5. Main card balance
  7. Once any of the Happy Stars balances has been used up, the relevant charges will be deducted from the main balance and/or Happy $128 balances (if applicable).
  8. The Happy Stars benefits balances will expire in 30-day from the day of top up. To roll over any unused Happy Stars balances, customer will have to do another Happy Stars top-up.
  9. If the customer does not do a Happy Stars top-up within the 30 days, the Happy Stars balances will expire and all subsequent charges will be deducted from the main balance and/or Happy$128 balances (if applicable) instead.
  10. There will be a maximum cap of:
    1. 600MB local mobile data
    2. 360 minutes of local outgoing calls
    3. 1500 local SMS
  11. In the event that ONE of the benefits balances has reached the maximum cap, the rest of the balances will still be topped up and the expiry date to Happy Stars balances will be extended by another 30-day from the date of top-up.
  12. In the event that ALL benefits balances has reached the maximum cap, Happy Stars top-up will still be successful and the Free Incoming Call & expiry date to Happy Stars balances will be extended by another 30-day from the date of top-up.
  13. Every successful top-up using $25 Happy Stars Top up will extend the validity to 180 days from the date of top up.
  14. StarHub will not, in any circumstances, entertain any claim for a refund of the balance remaining in any prepaid mobile account.
  15. Top-up made using Happy Stars Top-up card will not be eligible for FREE Bundled SMS and Credit (with exception for top-up via Internet).
  16. All existing promotions (e.g. promotional IDD rates) and features (e.g. FREE 10 local/50 Global SMS with 5 Sent Daily) offered on Happy Prepaid service will still be applicable with Happy Stars Top-up, unless otherwise stated.
  17. Customers are fully responsible for the use of their Happy Prepaid, and in no circumstances shall StarHub be held liable for any loss, expense or damage that customers may suffer.
  18. StarHub reserves the right to revise these Terms & Conditions at its discretion without prior notice. Use of the service will constitute acceptance of these Terms & Conditions and the amendments thereof.
  19. Unless expressly stated herein, StarHub's General Terms & Conditions and Service Specific Terms & Conditions as stated on Legal Notices & Terms shall apply.