Terms & Conditions - Mobile Re-contract


  1. Applicants must be a company, business or partnership registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for these offers.

  2. Applications are subject to StarHub’s approval and credit checks. StarHub reserves the right to decline any application.

  3. Customers on legacy plans or 4G plans that are no longer offered, renewal to new plans will be required. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub. 

  4. Effective 3 July 2018, an administrative fee of $10.70 per re-contracting mobile line shall apply as determined by us. 

  5. Promotion is valid until 31 October 2018 unless otherwise notified by StarHub. Subject to 24 months’ service contract commitment, early termination and downgrade charges apply. Only for eligible customers as determined by StarHub. 

  6. Unlimited weekend data starts on Saturday 00:00 hrs to Sunday 23:59 hrs. Fair usage policies apply for Unlimited SMS/MMS, Unlimited talktime and Unlimited weekend data. Excess local data charges apply at $10.70 per 1GB, capped at $238 per month. Free SMS, Caller Number Display and International Roaming service subscription is valid for the 24 months and only on XS plan onwards, prevailing rates apply after the free months. Only for eligible customers as determined by StarHub. 

  7. Recontract vouchers: Unutilized amount will be forfeited. The use of vouchers cannot be stacked with other promotions or discounts unless otherwise stated. Vouchers are not transferable or exchangeable for cash. 

  8. In addition to these terms and conditions, StarHub’s prevailing business general and applicable service specific terms and conditions apply. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these terms and conditions without prior notice and at StarHub’s absolute discretion. 

  9. Participation in this promotion shall constitute acceptance of all these terms and conditions and any amendments thereof. For StarHub’s full terms and conditions, please refer to www.starhub.com/business, which are incorporated by way of reference. All premiums are on a while stocks last basis. 

  10. For XL mobile plan contract with contract start date after 31 August 2017, an early re-contract fee (ERF) of $300 is applicable with the $500 handset voucher usage if you do an early recontract. 

  11. *$50 Takashimaya gift voucher: This is applicable for S plan and above only, and not applicable for those who recontract their mobile lines via StarHub SMB online store and any StarHub Shops. Upon every successful mobile recontract, the $50 Takashimaya voucher will be delivered together with their mobile handset(s). 

  12. #SMB Online Store Exclusive: Waiver of one-time charges only applies for SIM card activation fee ($37.45), voice plan service charge ($10.70) and recontract administrative fee ($10.70).